Mercedes-Benz of Valencia - Service Center

I have been working with Ryan Helquist for many years and he's the primary reason I keep coming back - promptness, reliability, and honesty! I appreciate how quickly he gets me an appointment and I trust his he's the primary reason I keep coming back - promptness, reliability, and honesty! I appreciate how quickly he gets me an appointment and I trust his input on what is happening with my car and what is needed. More

Ryan Helquist has always been helpful and courteous. I appreciate what he does, and for letting me know what is recommended to keep my vehicle in good service. appreciate what he does, and for letting me know what is recommended to keep my vehicle in good service. More

I was concerned because my appt was with Jasmin, but she called out so I ended up being helped by Bill Parks and I was not disappointed. Bill did a great job of getting me in and out and provided a loaner i called out so I ended up being helped by Bill Parks and I was not disappointed. Bill did a great job of getting me in and out and provided a loaner in the interim! Used to go to Fletcher Jones but from now on Valencia Mercedes is my new service provider! Thank you Valencia Mercedes "GREAT JOB BILL!' More

My family always gets excellent service in Valencia, the service advisors are timely, professional, and kind. Cashiers could be a little more engaged and friendly. service advisors are timely, professional, and kind. Cashiers could be a little more engaged and friendly. More

Thank you for always taking good care of me and my car ♥️♥️♥️ Love my Mercedes and will definitely be getting a new one next year ❣️ Just not a lease😎 ♥️♥️♥️ Love my Mercedes and will definitely be getting a new one next year ❣️ Just not a lease😎 More

I am very thankful with Mercedes-Benz of Valencia. I went in because my car 2020 CLA had a recall an I was very scared. Thankful Ernesto from service department helped me and Assured me that it would get fix in because my car 2020 CLA had a recall an I was very scared. Thankful Ernesto from service department helped me and Assured me that it would get fixed Got me in to a Loaner car right away. An I got my car back fast a fixed. Thank you so much grate customer service... More

Ryan Helquist was excellent from start to finish. The service time was less than I expected...very fast! The cost of the service was reasonable and the wash job perfect! service time was less than I expected...very fast! The cost of the service was reasonable and the wash job perfect! More

Brought my car in for service A. Ryan was very professional, kind and helpful. Always a pleasure doing business with him. He provided Great customer service professional, kind and helpful. Always a pleasure doing business with him. He provided Great customer service More

Ryan Helquist had been my service consultant multiple times and each time I have the cars serviced I always receive exceptional treatment, job quality is always excellent and all the service department s times and each time I have the cars serviced I always receive exceptional treatment, job quality is always excellent and all the service department staff are very professional and congenial. More

We come from about 1 hour away, so we were about 15 minutes late for our Saturday appointment. Jazmin was right there to service us for our regular B-service.We got a Loaner with no problem.She let us minutes late for our Saturday appointment. Jazmin was right there to service us for our regular B-service.We got a Loaner with no problem.She let us know they were a little busy, so it might take a little longer. Went for lunch and when we returned had to wait about an hour more, but overall was not a problem. Jazmin kept us informed. More