Mercedes-Benz of Valencia - Service Center
Valencia, CA

256 Reviews of Mercedes-Benz of Valencia - Service Center
Service advisor Derek Googe helped my out and did a good job addressing all my needs. Not sure why my review has to be 25 words, but here you go. job addressing all my needs. Not sure why my review has to be 25 words, but here you go. More
Excellent service, great communication, quick service, friendly employees, clean & comfortable waiting lounge. They are always helpful, considerate & keep you posted on work being done. One of the best friendly employees, clean & comfortable waiting lounge. They are always helpful, considerate & keep you posted on work being done. One of the best Mercedes/Sprinter dealers I've been to. More
Have been to many Mercedes dealerships. This is by far our best experience. Bill Parks excels at taking care of the customer. Can't say enough. our best experience. Bill Parks excels at taking care of the customer. Can't say enough. More
Fantastic service as usual. From start to finish, every in the service department is very attentive. Thank you the Mr. Derek Googe who always takes the best care of my Spinter. in the service department is very attentive. Thank you the Mr. Derek Googe who always takes the best care of my Spinter. More
First time to this dealership. Easy to find and nice drive up service area. Waited no time before someone helped me out and get car checked in. Offered ride but I did not need one this time. Work don drive up service area. Waited no time before someone helped me out and get car checked in. Offered ride but I did not need one this time. Work done and runs great. Gave estimates on all recommended repairs. More
I was quite satisfied with the overall experience at the dealership. The staff were friendly, and in particular my advisor, who was helpful, informative and pleasant to interact with. P.S. - I appreciate dealership. The staff were friendly, and in particular my advisor, who was helpful, informative and pleasant to interact with. P.S. - I appreciated that the vehicle was also washed. More
Jazmin Q. Always takes great care of me!!! She makes sure my concerns are taken care of. VERY PROFESSIONAL , FRIENDLY AND KNOWLEDGEABLE!!! Services are done in a timely manner!!! my concerns are taken care of. VERY PROFESSIONAL , FRIENDLY AND KNOWLEDGEABLE!!! Services are done in a timely manner!!! More
From the first time I wandered into the Service Department for information on my ailing 2007 E-350, I was treated well and, more importantly, helped. Department for information on my ailing 2007 E-350, I was treated well and, more importantly, helped. More
My appointment was seamless Jazmin was very courteous and professional....made the entire process seamless...didn't waste my time with any frills...did exactly what is expected o Jazmin was very courteous and professional....made the entire process seamless...didn't waste my time with any frills...did exactly what is expected of her...thank you More
I have now dealt with the Mercedes Service staff twice. Ryan helped me who was very professional and friendly. He explained everything in detail to me. The service was done on time and I received that car Ryan helped me who was very professional and friendly. He explained everything in detail to me. The service was done on time and I received that car by friendly staff. More