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Mercedes-Benz of Valencia - Service Center

Valencia, CA

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256 Reviews

256 Reviews of Mercedes-Benz of Valencia - Service Center

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September 18, 2020

Service advisor Derek Googe helped my out and did a good job addressing all my needs. Not sure why my review has to be 25 words, but here you go. More

by flash12909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe
September 10, 2020

Excellent service, great communication, quick service, friendly employees, clean & comfortable waiting lounge. They are always helpful, considerate & keep you posted on work being done. One of the best More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derreck
September 06, 2020

Have been to many Mercedes dealerships. This is by far our best experience. Bill Parks excels at taking care of the customer. Can't say enough. More

by Richard Dussaigne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, James Salas
September 05, 2020

Fantastic service as usual. From start to finish, every in the service department is very attentive. Thank you the Mr. Derek Googe who always takes the best care of my Spinter. More

by Kirsten H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe
September 01, 2020

First time to this dealership. Easy to find and nice drive up service area. Waited no time before someone helped me out and get car checked in. Offered ride but I did not need one this time. Work don More

by DTSTEELER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe
August 31, 2020

I was quite satisfied with the overall experience at the dealership. The staff were friendly, and in particular my advisor, who was helpful, informative and pleasant to interact with. P.S. - I appreciate More

by spanishclipper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall her name, but very nice
August 30, 2020

Jazmin Q. Always takes great care of me!!! She makes sure my concerns are taken care of. VERY PROFESSIONAL , FRIENDLY AND KNOWLEDGEABLE!!! Services are done in a timely manner!!! More

by benz350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmin Quintero
August 30, 2020

From the first time I wandered into the Service Department for information on my ailing 2007 E-350, I was treated well and, more importantly, helped. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Googe
August 26, 2020

My appointment was seamless Jazmin was very courteous and professional....made the entire process seamless...didn't waste my time with any frills...did exactly what is expected o More

by imocanbroj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmin Quintero
August 24, 2020

I have now dealt with the Mercedes Service staff twice. Ryan helped me who was very professional and friendly. He explained everything in detail to me. The service was done on time and I received that car More

by manuwalia67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
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