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Mercedes-Benz of Waco

Waco, TX

Overview
Reviews
Vehicles
4.6
116 Reviews
Call Dealership (855) 767-4904

1625 North Valley Mills Dr.

Waco, TX

76710

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Showing 116 reviews

April 18, 2024

Very welcoming and friendly staff. Tracy made us fill like family. Follow up and assurance of complete satisfaction was a rare treat that will keep us coming back. More

by Ben Tinnin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey Allen
Report | Print
Apr 19, 2024 -

Mercedes-Benz of Waco responded

Hi Ben, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Waco! Drive safe, and we'll see you on the road.

Helpful
February 27, 2024

They were very helpful and worked hard to get me into a vehicle that I wanted. They were very patient with me also. I love my RAV4. Tammy McCulloch More

by Tammy McCulloch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto
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Mar 02, 2024 -

Mercedes-Benz of Waco responded

Hi Tammy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Helpful
February 10, 2024

Tracey is awesome. Easy transaction without a lot of haggling. Second Mercedes purchased there and sold them a few cars in the past as well. I wouldn’t hesitate going b More

by Lana B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Waco responded

Hi Lana, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 26, 2024

The salesperson was very nice and courteous when purchased my vehicle. The problem started with getting the CPO certification from them. It took several days for the car they advertised as CPO to co More

by Cposs33
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Edward Balzadua
Report | Print
Helpful
December 11, 2023

Service Adviser George Pelonis was very. courteous & treated me with respect & focused on what service needed for my Mercedes More

by lharrell28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pelonis
Report | Print
Dec 14, 2023 -

Mercedes-Benz of Waco responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Waco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 15, 2023 -

lharrell28 responded

Thank you!

Helpful
December 09, 2023

Everything was handle on a very professional level. I am a very satisfied with the service I received More

by shirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Dec 12, 2023 -

Mercedes-Benz of Waco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
December 06, 2023

Fast appointment and fast service. Wallace made sure all my needs were taken care of to keep my Mercedes running smoothly. Would highly recommend Waco Mercedes. More

by Veronicalcalandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wallace
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Waco responded

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Waco. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
November 30, 2023

Mercedes-Benz of Waco does an excellent job maintaining my vehicle. The staff is very professional, courteous, and provide wonderful customer service! More

by jbeceiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Dec 03, 2023 -

Mercedes-Benz of Waco responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

Helpful
November 21, 2023

George took care of everything! He was very accommodating and helped get me back to driving my Mercedes in timely manner More

by Shelly Stoessell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Nov 23, 2023 -

Mercedes-Benz of Waco responded

Hi Shelly, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
November 06, 2023

Great dealership and the staff are always nice and willing to help. I have not visited the dealership and had anyone to be rude to me. I greatly appreciate this dealership and the staff members. More

by deandrea_petty
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline
Report | Print
Nov 09, 2023 -

Mercedes-Benz of Waco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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