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Mercedes-Benz of Waco

Waco, TX

Overview
Reviews
Vehicles
4.5
125 Reviews
Mercedes-Benz of Waco is your go-to destination for all things Mercedes-Benz in the Waco area. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Waco has it all. Visit our website to learn more, and schedule a test drive today.
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1625 North Valley Mills Dr.

Waco, TX

76710

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Showing 125 reviews

February 10, 2024

Tracey is awesome. Easy transaction without a lot of haggling. Second Mercedes purchased there and sold them a few cars in the past as well. I wouldn’t hesitate going b More

by Lana B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracey
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Feb 13, 2024 -

Mercedes-Benz of Waco responded

Hi Lana, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

The salesperson was very nice and courteous when purchased my vehicle. The problem started with getting the CPO certification from them. It took several days for the car they advertised as CPO to co More

by Cposs33
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Edward Balzadua
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December 19, 2023

Auto Nation Waco is amazing! The process of purchasing was so easy and the people were professional and polite. Thank you all for making my dream car a reality!! More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
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December 11, 2023

Service Adviser George Pelonis was very. courteous & treated me with respect & focused on what service needed for my Mercedes More

by lharrell28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pelonis
Report | Print
Dec 14, 2023 -

Mercedes-Benz of Waco responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Waco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 15, 2023 -

lharrell28 responded

Thank you!

December 09, 2023

Everything was handle on a very professional level. I am a very satisfied with the service I received More

by shirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Dec 12, 2023 -

Mercedes-Benz of Waco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Fast appointment and fast service. Wallace made sure all my needs were taken care of to keep my Mercedes running smoothly. Would highly recommend Waco Mercedes. More

by Veronicalcalandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wallace
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Dec 08, 2023 -

Mercedes-Benz of Waco responded

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Waco. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 30, 2023

Mercedes-Benz of Waco does an excellent job maintaining my vehicle. The staff is very professional, courteous, and provide wonderful customer service! More

by jbeceiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Dec 03, 2023 -

Mercedes-Benz of Waco responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

November 21, 2023

George took care of everything! He was very accommodating and helped get me back to driving my Mercedes in timely manner More

by Shelly Stoessell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 23, 2023 -

Mercedes-Benz of Waco responded

Hi Shelly, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 06, 2023

Great dealership and the staff are always nice and willing to help. I have not visited the dealership and had anyone to be rude to me. I greatly appreciate this dealership and the staff members. More

by deandrea_petty
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline
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Nov 09, 2023 -

Mercedes-Benz of Waco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Servicewriter listened to concerns and took positive action to diagnose and schedule repair; then had a loaner reserved during the repair. More

by majorprophet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Nov 02, 2023 -

Mercedes-Benz of Waco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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