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Mercedes-Benz of Waco
Waco, TX
124 Reviews
Mercedes-Benz of Waco is your go-to destination for all things Mercedes-Benz in the Waco area. Located in Waco near the Parkdale Shopping Center, our dealership serves residents from surrounding Beverly Hills, Hewitt, and Woodway, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Waco has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 124 reviews
August 10, 2023
My experience was stress free. Associates were respectful and knowledgeable. Kept me informed on issues and contacted me with estimated price. Also explained recommended solution. Associates were respectful and knowledgeable. Kept me informed on issues and contacted me with estimated price. Also explained recommended solution. My car was completed and returned in a reasonable amount of time . More
by jchambersfcda
Employees Worked With
Paul???
July 30, 2023
I appreciate Mercedes Benz of Waco because they were very communicative. At every point they made sure that myself and my dad knew what was happening with my car. I especially appreciate Caroline and her pat communicative. At every point they made sure that myself and my dad knew what was happening with my car. I especially appreciate Caroline and her patience and kindness. Amazing customer service! More
by Tymerra
Employees Worked With
Caroline
July 11, 2023
Pablo and everyone were so helpful. Pablo went above and beyond to make sure we picked the right car, everything went so smooth and I was happy with the service I received.. Pablo went above and beyond to make sure we picked the right car, everything went so smooth and I was happy with the service I received.. More
by lopezbtania
Employees Worked With
Pablo
July 03, 2023
My tire needed to be replaced and the MB Dealership had a tire in stock. They replaced it within 2 hours plus gave my car a beautiful wash. I didn’t have an appointment and just walked right in. What a great tire in stock. They replaced it within 2 hours plus gave my car a beautiful wash. I didn’t have an appointment and just walked right in. What a great team and service. I really am grateful for the staff at the MB Dealership in Waco. They are fantastic! More
by steffireyes1
Employees Worked With
Mechanic, MB
June 09, 2023
The lady that check me in was helpful. I waited close to 5hrs due to living far away from dealer. Once I arrived home I check the oil level and seen that it measured right on the minimum m I waited close to 5hrs due to living far away from dealer. Once I arrived home I check the oil level and seen that it measured right on the minimum mark. I had to call the dealer to find out what type of oil was use so it coul add another quart just to get it closer to the full mark. After finished panicking over this issue then found out the particular filter wasn’t cleaned. For what I pay I was extremely disappointed in the service my sprinter received. Just wish I would have check it prior to leaving but I trusted the technician had did a good job. More
by dddillen
Employees Worked With
Caroline Cruz, Caroline Macias,
