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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
451 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 451 reviews

August 03, 2026

Clean nice employees for the most part they need to put some kind of snack shack for customers who get hungry because they do have a slow metabolism when it comes to paper work and getting customers out of More

by bvelascojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Aug 07, 2026 -

Mercedes-Benz of Walnut Creek responded

Thank you for sharing your feedback. We’re glad to hear you enjoyed our clean facility and friendly team. We appreciate your suggestions regarding the wait time and will continue working to make every guest experience as efficient and enjoyable as possible. We look forward to serving you again.

August 02, 2026

I had an excellent experience buying a used Tesla Model Y with Jose. He also took care fixing the scratched rims after the.Sale which was very nice. The only thing that made it less than a five star is the f More

by Happy Tesla Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and Kevin
Aug 03, 2026 -

Mercedes-Benz of Walnut Creek responded

Thank you for sharing your experience. We're glad Jose was able to assist you and address the rim concerns after your purchase, and we apologize for the delays with the ownership transfer process. We appreciate the feedback and will use it to improve how we handle those details going forward.

July 30, 2026

Amazing Dealership, the sales rep helped us and gave us a great deal, i would recommend this dealership More

by George.mohsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo
Aug 01, 2026 -

Mercedes-Benz of Walnut Creek responded

Thank you for the kind recommendation. We're glad the experience felt seamless and hope to see you again at Mercedes-Benz of Walnut Creek.

July 27, 2026

Excellent experience from start to finish! The team was professional, friendly, and made the entire Mercedes purchase process smooth and stress-free. They answered all my questions, never made More

by Azimib88
Recommend Dealer
Yes
Employees Worked With
Amin Siddiq, Jamiel Medina,
Jul 28, 2026 -

Mercedes-Benz of Walnut Creek responded

Thank you for sharing this, the team here takes real pride in making the process feel easy and pressure-free. We hope you're enjoying your new Mercedes-Benz.

July 27, 2026

No one should a Mercedes-Benz and have to go directly to the gas station to put gas in it because the dealership refused to fill it up. In all of my car buying experience, buying a used truck Bentley previ More

by pastorthawkins
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeremy
Aug 03, 2026 -

Mercedes-Benz of Walnut Creek responded

We apologize for the experience you had after your purchase, and we understand how frustrating and stressful that situation must have been. This is not the standard of care we uphold, and we'd like the opportunity to speak with you directly. Please reach out to us at (844) 896-1941 or contact our Customer Relations Manager, Aimee Schmidt, at (844) 896-1941 so we can address your concerns.

July 22, 2026

Ali was great to help with a smooth workflow as well as KP , looking forward to more. More

by Aashigoyal2109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Kailash
Jul 23, 2026 -

Mercedes-Benz of Walnut Creek responded

Thank you for the kind words. We'll be sure to pass along your feedback to Ali and KP, and we look forward to seeing you again.

July 20, 2026

Fantastic used car purchase experience, will only buy a used car from a Mercedes dealership from now on. They took care of me and the car, fair price, everything was good. Very happy. More

by NT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelique and Kevin
Jul 21, 2026 -

Mercedes-Benz of Walnut Creek responded

It's great to hear the experience met your expectations across the board. We hope to see you again whenever you're ready for your next vehicle.

June 27, 2026

The whole process from initial contact, to first visit, online negotiation, to second visit and final deal are very smooth. The sales team provides transparent communication, clear options, commitment of d More

by gzlatlantis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cortes
Jun 29, 2026 -

Mercedes-Benz of Walnut Creek responded

Andrew and the team will be glad to hear this, and we appreciate the recommendation. We look forward to welcoming you back whenever you're ready for your next Mercedes-Benz.

June 27, 2026

I love this dealership always the best. This is the fifth car I bought from Omar. Thanks for all the help More

by kmushasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 29, 2026 -

Mercedes-Benz of Walnut Creek responded

Five cars says it all, and we're grateful for the continued trust you've placed in Omar and our team. We'll be here whenever you're ready for number six.

June 26, 2026

Omar was stellar it his assistance. His coordination of the entire team made things easy More

by robin.leamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Khan
Jun 27, 2026 -

Mercedes-Benz of Walnut Creek responded

Omar is a great example of what teamwork here looks like, and we're glad the experience felt seamless from start to finish.

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