Mercedes-Benz of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 451 reviews
Clean nice employees for the most part they need to put some kind of snack shack for customers who get hungry because they do have a slow metabolism when it comes to paper work and getting customers out of some kind of snack shack for customers who get hungry because they do have a slow metabolism when it comes to paper work and getting customers out of there dealership efficiently More
I had an excellent experience buying a used Tesla Model Y with Jose. He also took care fixing the scratched rims after the.Sale which was very nice. The only thing that made it less than a five star is the f with Jose. He also took care fixing the scratched rims after the.Sale which was very nice. The only thing that made it less than a five star is the fact that the ownership release from the previous owner was not taken care of and required my repeated reminder and took more than a week. This caused inconvenience as I couldn’t set up the Tesla as my car to use super charges, or personalize the software. More
Excellent experience from start to finish! The team was professional, friendly, and made the entire Mercedes purchase process smooth and stress-free. They answered all my questions, never made The team was professional, friendly, and made the entire Mercedes purchase process smooth and stress-free. They answered all my questions, never made me feel pressured, and went above and beyond to ensure I was happy with my new car. More
No one should a Mercedes-Benz and have to go directly to the gas station to put gas in it because the dealership refused to fill it up. In all of my car buying experience, buying a used truck Bentley previ the gas station to put gas in it because the dealership refused to fill it up. In all of my car buying experience, buying a used truck Bentley previous Mercedes-Benz from different dealerships even Jaguar dealership no one has ever installed me to that degree. We didn’t know gas station it was late. We didn’t know if we would have enough gas. We wasn’t familiar with the car. If my wife was by herself that would’ve created a problem we were not from around there and all of that. Dr Hawkins More
Fantastic used car purchase experience, will only buy a used car from a Mercedes dealership from now on. They took care of me and the car, fair price, everything was good. Very happy. used car from a Mercedes dealership from now on. They took care of me and the car, fair price, everything was good. Very happy. More
The whole process from initial contact, to first visit, online negotiation, to second visit and final deal are very smooth. The sales team provides transparent communication, clear options, commitment of d online negotiation, to second visit and final deal are very smooth. The sales team provides transparent communication, clear options, commitment of doing business, responsive feedback, which all help the decision making and final deal. This dealership is a good example of how to sale cars the right way, and I recommend them if you are considering a Mercedes. Shout out to Andrew Cortes and his team! More



