
Mercedes-Benz of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 351 reviews
I bought a great car and love it. Unfortunately the follow up has been terrible. It only had one key and I’ve been chasing them down for over a month to get the second. Numerous calls Unfortunately the follow up has been terrible. It only had one key and I’ve been chasing them down for over a month to get the second. Numerous calls and texts and nothing. I also asked to purchase a few accessories that they forgot to include in the delivery, still chasing that too. Definately buying more Mercedes. Will approach this dealership with caution. More
Excellent customer service & care through out the entire buying process. Chau is the best in the business! Kevin/ Mohammad was friendly & patient. Thank you both! buying process. Chau is the best in the business! Kevin/ Mohammad was friendly & patient. Thank you both! More
I really appreciated working with Jim S. as he balanced a sense of urgency about my wanting to find a new car with patience for my many questions. His easy personality/vibe and communication as he balanced a sense of urgency about my wanting to find a new car with patience for my many questions. His easy personality/vibe and communication style foster trust. His having listened carefully to my desired specifications, and resourcefulness in finding the right car for me were what made our deal happen successfully! Thank you, Jim! More
Great service by Omar Khan. Highly Recommend him. I ordered a car from him last Fall. Found my way to him when inquired about a vehicle in inventory that was already sold. A Highly Recommend him. I ordered a car from him last Fall. Found my way to him when inquired about a vehicle in inventory that was already sold. Arranged an order with Omar. No hassles, extremely responsive. Everything happened as he said it would when he said it would. More
Jerel was one of the best sales people I’ve dealt with at a dealership. The process was smooth and I didn’t feel like he was negotiating at each step. a dealership. The process was smooth and I didn’t feel like he was negotiating at each step. More