Mercedes-Benz of Walnut Creek

Bought a ram 1500 drove a couple of weeks and started to leak oil heavy! Drove to the nearest dealership to tell me what is the issue, paid a fee for them to just tell me that Mercedes Center of Walnut Cree leak oil heavy! Drove to the nearest dealership to tell me what is the issue, paid a fee for them to just tell me that Mercedes Center of Walnut Creek didn’t screw the oil filter properly! Reached out to Mercedes Benz of Walnut Creek to return my expenses due to their mistake, until today nobody reached out to me, I followed up 3 times and nothing! Very disappointed! More

The customer service rep was not helpful at all and rude. Very disappointed with the experience. Very disappointed with the experience. More

Mercedes Benz of Walnut Creek gave us great customer service. Very happy with our purchase service. Very happy with our purchase More

Great customer service and can’t beat the purchase price. Great location and our second time getting a car from here. Great location and our second time getting a car from here. More

Martin has been stellar during my experience at Mercedes. I had my eyes set on a specific car that was no where to be seen in California, but he was determined to get it for me and he kept me updated the who I had my eyes set on a specific car that was no where to be seen in California, but he was determined to get it for me and he kept me updated the whole time so that I didn’t feel like I was left in the dark. Once the car arrived, he was able to set an appointment ASAP to see the car. Even sealing the deal felt natural and comfortable with his professionalism and enthusiasm. It made me feel confident in my purchase. More

I was on the market for another lease and really needed to keep my payments at a certain level. Bao was more than helpful and supportive throughout the buying process, as well as extremely transparent, whi to keep my payments at a certain level. Bao was more than helpful and supportive throughout the buying process, as well as extremely transparent, which in the industry you cannot always say is the same for all salespeople within dealerships. He went above and beyond and I got what I wanted and more. Thank you! More

Jessica is thee BEST! She will help you with everything you need. This the the best dealership ever. All the people here are super nice. She will help you with everything you need. This the the best dealership ever. All the people here are super nice. More

Excellent service was provided by Ou Saeteurn , sales and financial team. They provided many options while working to satisfy all buyer needs. I love the Certified Preowned Mercedes! It’s the third Mercedes financial team. They provided many options while working to satisfy all buyer needs. I love the Certified Preowned Mercedes! It’s the third Mercedes I’ve purchased from Mercedes of Walnut Creek. Thanks! More

Great deals. Tim and Amanda helped me with getting a good deal on my 580 Tim and Amanda helped me with getting a good deal on my 580 More

It was a pleasure doing business with Jerel Shelton. We leased 4matic from him. He was responsive to our questions and accommodated our needs. He was creative in getting us a good deal within the rules. We leased 4matic from him. He was responsive to our questions and accommodated our needs. He was creative in getting us a good deal within the rules. He was knowledgeable and got the finance person involved where he did not have relevant information. He has a genuinely cheerful and positive attitude (no hyperbole). We'll gladly recommend him to our friends and family. More