Mercedes-Benz of Walnut Creek

Outstanding initial support through the sale closing…. deep expertise and technical knowledge. Good follow up deep expertise and technical knowledge. Good follow up More

I’m very satisfied to have done my purchase from Mercedes Walnut Creek , really liked the location Walnut Creek , really liked the location More

I found the personnel in this dealership are helpful, very friendly and respectful. I certainly will refer others to come to Mercedes-Benz of Walnut Creek very friendly and respectful. I certainly will refer others to come to Mercedes-Benz of Walnut Creek More

after bought the car, the follow up service is not exist, they give you the number but when you text them , no reply at all. they give you the number but when you text them , no reply at all. More

Great experience! Faran and John were excellent to work with. Really enjoy my new GLE. Faran and John were excellent to work with. Really enjoy my new GLE. More

The cars seem to be priced well for the mileage on the car. The dealer ship was clean and to the point. My only gripe was I felt a bit rushed. Not in the decision, making processes but the here is your ca car. The dealer ship was clean and to the point. My only gripe was I felt a bit rushed. Not in the decision, making processes but the here is your car thank you. More

The worst finance, I told 3 or 4 times, that I wanted none of add one, he knew I was ready to go. Added over 200 to my payment. The only reason I got it was he wouldn't cut ne loose. He is awful and its none of add one, he knew I was ready to go. Added over 200 to my payment. The only reason I got it was he wouldn't cut ne loose. He is awful and its horrendous how he do people. Im not through complaining yet. I bought 2 cars that day and he just wanted to add on more. Incompetence and greedy for your customers. I am taking this to court and I already have an attorney. The 2nd car we got was priced over 2k over bluebook. Im going to be loud about this. Then he wanted to argue me down about the extra things I do not need. Now my payment will not go down, even though they were taken off. He never said once we put it on there y I y would have to stay with the higher note. All of a sudden im on another level and I would have an higher interest. I'm going to tell exactly how you do it to the judge.And how you throw pair papers and people face it to be this amount.And then the interest is two points.Higher, and it's just a shame and i'm going to go forward.And i'm going to have a big mouth, and i'm gonna be all over the internet with this thank you, and you have a nice day. More

Deceptive in their sales approach when I purchased a vehicle. Be wary and careful. Do not agree to sign documents on digital format. Get a hard copy. vehicle. Be wary and careful. Do not agree to sign documents on digital format. Get a hard copy. More

Everyone treated me with so much kindness and care. I will from now on only purchase from Mercedes Benz. I will from now on only purchase from Mercedes Benz. More

Really good customer service at Mercedes of Walnut Creek very nice and friendly. Everyone had a beautiful smile on their face. I was very comfortable. I have told my friends and family to visit. I passed o very nice and friendly. Everyone had a beautiful smile on their face. I was very comfortable. I have told my friends and family to visit. I passed out business cards. I had a. wonderful experience. More