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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
347 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 347 reviews

March 21, 2025

Caleb is great! It is my best experience to buy the car because of him. Quick responses and very efficient to buy the car in two days. Also the price is great compar More

by Chundong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Go
Mar 26, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2025

The service was outstanding. And the service advisor kept me updated on the progress. everything is working great More

by Morris.Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Mar 23, 2025 -

Mercedes-Benz of Walnut Creek responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2025

Best dealership ever in the Bay area, easy to work with, gave me the lowest price More

by CP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faran Farahbakhsh
Mar 23, 2025 -

Mercedes-Benz of Walnut Creek responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 18, 2025

Great service and experience during new car purchase. Very professional and easy to work with. Would be happy to come back. More

by charlessyoon
Recommend Dealer
Yes
Employees Worked With
Jose Castro, John Lee
Mar 22, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of Walnut Creek! Thank you, and have a fantastic day!

March 17, 2025

Savaugn was one of the greatest sales person I’ve worked with. He was transparent, worked hard to fight for my deal, and made the whole process as easy as possible. I’ll only be going through Savaugn from n More

by Amp0303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savaugn Davis
Mar 20, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

March 16, 2025

I recently had an outstanding car buying experience at Mercedes Benz of Walnut Creek. From the moment I walked in, the service was top-notch, and I couldn't be happier with my new GLC 300. A special sh More

by ramzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina and Thomas
Mar 20, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

March 14, 2025

My salesman was Caleb. He was the best, courteous, knowledgeable and professiona. Would definitely go back to him.. More

by svitalian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Mar 16, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, thank you for your kind words and this wonderful review! We hope to see you soon!

March 13, 2025

I leased an EQS 580 and were promised excellent service. Our experience thus far has been abysmal. Our tire and wheel coverage was not honored leaving us with a large bill. For such an expensive care we we More

by cpeterson001
Purchase Time
Recommend Dealer
No
Employees Worked With
Nic Matheson
Mar 20, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi there, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

Mar 20, 2025 -

cpeterson001 responded

Shocking, Mercedes Benz of Walnut Creek responded with the same "canned" message. I have read the same exact response on several respected rating sites. Another reason not to trust this dealership! Here is response from my review on Yelp. "Hi there, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you." Sound familiar?

March 11, 2025

Jerilyn is an exceptional sales associate. She was patient and generous with her time, extremely knowledgeable on the vehicles, and she helped make the buying experience fun. I will return to More

by CL
Recommend Dealer
Yes
Employees Worked With
Jerilyn, Faycal
Mar 13, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

March 08, 2025

I had an amazing experience with Uri and Thomas. They was very patient and and help me to find the right car in my budget I highly recommend you to look for them and enjoy a great service More

by halberor11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uri and Thomas
Mar 13, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!