Mercedes-Benz of Walnut Creek

Polite, professional, dedicated with no pressure. I cannot recommend this dealership enough, and I've already begun referring my friends who are in the market to Walnut Creek Mercedes Benz. Quynh and I cannot recommend this dealership enough, and I've already begun referring my friends who are in the market to Walnut Creek Mercedes Benz. Quynh and Kevin were fantastic in dealing with, and went above and beyond to find me the car I wanted, eventually finding one out of state and shipping it to the bay area, and then delivering it to my house. The salesperson was extremely polite, friendly, and professional when delivering the vehicle to my house and going through the paperwork with me. They were able to not only find me the car I wanted but at a very great deal as well. More

Comfortable/ professional with no sales pressure Just drove off with a 2018 GLA 250 Ice Edition from here. Now for me, I usually hate going to car dealerships because of salespeople "pouncing" on cus Just drove off with a 2018 GLA 250 Ice Edition from here. Now for me, I usually hate going to car dealerships because of salespeople "pouncing" on customers trying to get that sale. However, sales consultant Kevin Rasul was very patient and helpful with me. As soon as I arrived, I was just roaming around looking at the various vehicles, didn't really want to be bothered. Then Kevin came out introducing himself professionally and asked typical questions on what I was interested in. I told him the different models and colors/ interiors I liked. Kevin told me he'll go look up their inventory based on what I wanted and for me to go on ahead and look around or wait inside while he got a list. Offered my wife and I refreshments and anything to eat while we waited. Like I said, Kevin was patient with me as I looked at the different vehicles, with him bringing the cars to me instead of having to go to the different lots they have. Never any pressure and always being hospitable. After I decided on what I wanted, he worked out for me a deal that I was happy with. So thank you Kevin! I would like to say Omar in finance was very nice as well. Very friendly and helpful. Kevin even followed up a couple days later if I had any concerns or questions about my new vehicle and set up an appointment to see a concierge to learn about my vehicle More

Dedicated and well informed. We don't frequently comment on these type of sites, but this time, we feel compelled to do so...Our recent purchase at the Walnut Creek Mercedes Benz' We don't frequently comment on these type of sites, but this time, we feel compelled to do so...Our recent purchase at the Walnut Creek Mercedes Benz's dealership was indeed a very enjoyable venture...James Molakides (Jimmy) literally went out of his way to accommodate us...making our experience incomparable. We say this with plenty of certainty, especially after having visited four other BENZ dealerships in the SF Bay Area. Jimmy was very knowledgeable about the various models we were interested in; and he helped us to find the perfect one for us. Even though, we showed-up, almost at closing time, he and his staff stayed late into the evening, as long as it was necessary to make it happen...until we drove-off with the car. We congratulate Jimmy's and other staff's dedication and commitment to customers' satisfaction. More

Ask for Thomas Laurent We purchased at Mercedes Benz of Walnut Creek in April 2017. An experience that we would do over again! Thomas Laurent was pleasant to work with and w We purchased at Mercedes Benz of Walnut Creek in April 2017. An experience that we would do over again! Thomas Laurent was pleasant to work with and would always go out of his way to satisfy our request, either if were were at the dealership or via text message. His personality is not like any other “dealer”. Very knowledgeable and understood every step of the process. He was not pushy and knew what we wanted; so there was never any sense of pressure. We would highly recommend Mercedes Benz of Walnut Creek and specifically Thomas Laurent. More

Outstanding customer service We were researching for a while for an E350 with all the extra amenities.. once we found it we called Craig McCool and he was able to send it to the W We were researching for a while for an E350 with all the extra amenities.. once we found it we called Craig McCool and he was able to send it to the Walnut Creek dealership. When we got there Kevin Badul stepped in and was very professional, knowledgeable and informative and was very attentive to all of our questions. We were so impressed with the service and help we received from Kevin we once again want to say Thank you for all your help. More

Fantastic Experience If you are looking for a Mercedes then I would highly recommend this Mercedes dealership in Walnut Creek. Their lot is huge, so there are many choices If you are looking for a Mercedes then I would highly recommend this Mercedes dealership in Walnut Creek. Their lot is huge, so there are many choices to consider. Their staff, from the second we got out of our car, was so nice! We had a wonderful experience. We live in the city and had been to several other dealerships in the Bay Area, but this was, by far, the easiest and most professional set of folks we’ve worked with. They had the exact car that we wanted, and were able to work out the numbers to fit our budget. We worked directly with the manager Jason Viscarra and salesman Garrett Shaver. Both were super friendly, extremely knowledgable and very helpful without being pushy. I never felt pressure to decide that day. Also, turning in my car before the ending date of its lease was simple and fair, and they took care of all the DMV paperwork (that’s the best part!)I’m thrilled to drive my new GLE350 around San Francisco. More

Perfect Great experience from the beginning through the end. Very friendly sales, finance, and everything in between. I will go back for my next car. A very g Great experience from the beginning through the end. Very friendly sales, finance, and everything in between. I will go back for my next car. A very good car purchase experience after many over my lifetime. More

Great Sale person We just purchased a new C300 2 weeks ago, Zack James, the sales associate was very nice and helpful. He listened to make sure we got what we wanted fo We just purchased a new C300 2 weeks ago, Zack James, the sales associate was very nice and helpful. He listened to make sure we got what we wanted for a car. He's very knowledgeable. He was very patient. I highly recommend him if you decide to buy your car at MB Walnut Creek. More