Mercedes-Benz of Walnut Creek

Great Dealership Ash Golnazar, David and Omar are true professionals . We just leased a GLS450..beautiful rig and MB of Walnut Creek was first class all the way. we wi Ash Golnazar, David and Omar are true professionals . We just leased a GLS450..beautiful rig and MB of Walnut Creek was first class all the way. we will be back to trade in my wife's MB and also to get a car for my daughter. I highly recommend these guys! More

Disappointed customer I bought a car from this dealership about 3 weeks ago. I had an arrangement with the salesman, to bring the car back for some minor paint touch ups an I bought a car from this dealership about 3 weeks ago. I had an arrangement with the salesman, to bring the car back for some minor paint touch ups and repairs. Took the car back, not ones but twice. I was given the run-around both times. The second time, I was told my name wasn't on the system, telling me that I had no appointment. But I did. I had a confirmation from them on my cell phone. Then, I was told that my car wasn't going to be worked on and that I had to either leave the car or bring it back some other time. I was told there were no loaner cars that they could provide, if i decided to leave the car. But, a few minutes later, they provided a loaner for another customer that arrived after me. I was referred to 5 different service reps. All said the same thing. No effort was done by any of them to help me out or accommodate me. I was simply a number to these people. At this point in time, I was frustrated and pissed. I finally asked for a Manager. He was able to have the repairs done. I waited there for over 3 hours. No loaner or shuttle was offered while i waited. They didn't even clean my car after the work was done, as promised by the salesman and service manager. They handed the car over dirty and the repair wasn't done properly. The service rep. or manager didnt even inspect the work done. So, I simply left! I was treated with utmost disrespect. I NEVER EXPECTED THIS FROM A MERCEDES BENZ DEALERSHIP. So dissatisfied and disappointed! Your Service department SUCKS! They all have this attitude and are so snooty. I wouldn't refer this dealership to anyone. More

A Great place I just had a great experience with Kevin Rasul and the sales team. The experience was first class. I purchased a used vehicle from them and normally I I just had a great experience with Kevin Rasul and the sales team. The experience was first class. I purchased a used vehicle from them and normally I love to haggle about the cost of everything (I'm sick at a swap meet and will hustle in a shopping mall) but I didn't have to here. The price I paid was way the best in the Bay Area. I was comfortable with the price at a dealership--who says that? More

Great experience with car purchasing process I ended up purchasing two cars from Kevin Rasul. He is awesome, well knowledges, and attentive. He is an asset to MBZ Walnut Creek. I will always buy I ended up purchasing two cars from Kevin Rasul. He is awesome, well knowledges, and attentive. He is an asset to MBZ Walnut Creek. I will always buy from Kevin and MBZ Walnut Creek. More

Great dealership with first class service! General Manager Jason Viscarra and his team were amazing at helping me with the recent lease of my new Electric B250e. I had been considering the BMW General Manager Jason Viscarra and his team were amazing at helping me with the recent lease of my new Electric B250e. I had been considering the BMW i3, but after going to the dealership and driving a couple of cars, I was sold on the B250e. It was a smooth ride and had lots of room both in the seating and the trunk. Kevin Rasul we very helpful in explaining the different options. The level of service in the dealership is excellent and everyone is helpful, professional and knowledgeable. This is my first MB and I highly recommend MB of Walnut Creek. More

Bought an E350 We initially came to see a E350 with a different salesman. Seems he didn't have time for us and was introduced to Kevin. Kevin was very respectful and We initially came to see a E350 with a different salesman. Seems he didn't have time for us and was introduced to Kevin. Kevin was very respectful and knowledgeable. We had a good experience at Walnut Creek and definitely recommend buying a car from here. But best of all was Kevin I am recommending him, you won't regret it. More

They made me a deal I couldn't refuse I made an inquiry about a vehicle they had in stock. I was from out of state, but they made me an offer I couldn't refuse. We caught a plane and dro I made an inquiry about a vehicle they had in stock. I was from out of state, but they made me an offer I couldn't refuse. We caught a plane and drove the vehicle home. It was a great experience and the staff was top notch. More

Great buying experience!! Just got a brand new GLC at MB Walnut Creek. It was a great buying experience. Kevin Rasul was exceptional. He was very friendly, professional and mad Just got a brand new GLC at MB Walnut Creek. It was a great buying experience. Kevin Rasul was exceptional. He was very friendly, professional and made sure that everything went smoothly. He sold me the car I wanted at the payment I asked for. My wife and I couldn't be happier. More

Kevin; knowledgeable, down to earth, and no pressure! My first time at a Mercedes dealership and my fiancé and I are so happy we worked with Kevin. A brand new Mercedes was out of our budget, but we didn My first time at a Mercedes dealership and my fiancé and I are so happy we worked with Kevin. A brand new Mercedes was out of our budget, but we didn't feel like "second class citizens" at all at the dealership. Kevin was very knowledgeable, down to earth, and no pressure! We really felt he went above and beyond in many ways; like the amount of time he spent with us (nearly three hours past closing on a Sunday!!!). He also negotiated a high, and fair price for our trade-in; other dealerships offered us THOUSANDS less. As previously mentioned, he was no pressure; when we were debating between cars (a 10,000 difference in price) you could tell he truly wanted what was best for us, not best for his paycheck. We did end up going with the more expensive car and we couldn't be happier. I should also mention that the perks that come along with buying a car at the MB dealership in Walnut Creek are also very impressive. We can't wait to go back! More

great car buying experience I wish I could give these guys 6 stars, it was that great a buying process. The entire team was so professional, easy to work with, and made it a plea I wish I could give these guys 6 stars, it was that great a buying process. The entire team was so professional, easy to work with, and made it a pleasure to spend all that money. They were actually incredibly competitive on the price, and I'm really happy with the deal that we worked out. They were transparent and upfront the whole way through, making me feel very comfortable buying from them. Complete and wholehearted recommendation. Great job, and thanks again to Fred Mohajeri, Emily Bassett, and Jason Viscarra. More