Mercedes-Benz of Walnut Creek

Excellent Experience! After a stressful experience of being in a car accident and my car being deemed a total loss, I didn't have much time to find a new car. I had a very After a stressful experience of being in a car accident and my car being deemed a total loss, I didn't have much time to find a new car. I had a very specific budget and wanted something similar to what I've had in the past. I called this dealership regarding my situation and to inquire about one of the cars I saw on their website. After getting the "run around" at other dealerships, I felt very lucky to have worked with Garrett Shaver. He was extremely understanding of my situation and worked with me to make the process of buying the car I needed stress free. Garrett is very knowledgeable, personable and answered all of my questions. I am so glad I went into Mercedes-Benz of WC and would highly recommend to anyone looking for a good car buying experience! More

Excellent Service! We had an excellent experience working with salesman Garrett Shaver and the finance officer Frank Bogut. They made the car-buying experience smooth a We had an excellent experience working with salesman Garrett Shaver and the finance officer Frank Bogut. They made the car-buying experience smooth and easy with no high sales pressure. They did everything they could to ensure we walked out of the dealership with the car of our choice. The whole process took less than a few hours! We definitely recommend this dealer and these employees. More

E350 lease We were assisted in our choices by Moazzem and we had a fantastic experience. We came back several times at the dealership to try different models, ch We were assisted in our choices by Moazzem and we had a fantastic experience. We came back several times at the dealership to try different models, changed our minds a few times, and the staff took great care of us all along. I'm happy we found these guys to help us get our new car at a great price :) More

Glad we came I made a query about the car that I wanted, and in less than 30 minites, Moazzem emailed me back and followed up with phone call and he also text me. I made a query about the car that I wanted, and in less than 30 minites, Moazzem emailed me back and followed up with phone call and he also text me. I was skeptical at first because we had a bad experience in SF Mercedes Benz dealership last year. But soon as we arrived, Mo was very pleasant and eager to help us. After Mo listen to my needs, he worked his magic, together with their finance team. I was shocked to even test drove the car, unlike in SF where they didn't even let us go inside the vehicle. After a few hours, I drove the GLA 250 out from their lot, and very satisfied of the monthly payment that was offered. Thank you so much Moazzem. We never felt pressured by you and you welcome us with open hand. I'm glad we went there. More

best experience. paid them a visit to check on what are my options, since my lease was almost up. Ryan did a good job at saving me money on a new lease on the car i lo paid them a visit to check on what are my options, since my lease was almost up. Ryan did a good job at saving me money on a new lease on the car i love. Go see him if you are in the market. More

Best of the Best George and Iyad made all my dreams come true... the elite program is amazing... thanks to the team at Walnut creek!!!!! and you cant beat the price ei George and Iyad made all my dreams come true... the elite program is amazing... thanks to the team at Walnut creek!!!!! and you cant beat the price either... More

Steve Scheps,knowledgeable salesman, courteous/efficient Purchased car from Steve Scheps. I recommend him and would buy from him again. Gave me a great deal on the car, 3 cheers for Steve. Purchased car from Steve Scheps. I recommend him and would buy from him again. Gave me a great deal on the car, 3 cheers for Steve. More

Great experience , the best car buying experience I have had so far. Thank you so much Craig Mccool for making my car buying experience a great one.. , the best car buying experience I have had so far. Thank you so much Craig Mccool for making my car buying experience a great one.. More

Auto purchase I have no reason to say anything to hurt Mercedes of Walnut Creek , I'm only stating the truth. I went there to purchase a used Mercedes, I was given I have no reason to say anything to hurt Mercedes of Walnut Creek , I'm only stating the truth. I went there to purchase a used Mercedes, I was given the worst deal ever. The car has staggered tires which means they are larger tires in the back , The tires were put on back wards, They kept my car for over a week to repair paint damage, they called me several times to tell me the car was ready I made 4 trips over to pick up the car I found they had put paint touch up on damage, they had originally promised to repair and paint area. They delivered the car at night when I saw the car the next morning , they had only painted over damage and did not repair damage,and it had orange peel all over fender. I called everyone at the dealer, not one person returned my call over three days I finally drove back and told them that they where the worst auto dealer I have ever purchased a car from. More

Great Experience!! Our sales person Steve Scheps was very easy to work with, he was very patient and courteous. I strongly advise anyone to use Steve for your purchase Our sales person Steve Scheps was very easy to work with, he was very patient and courteous. I strongly advise anyone to use Steve for your purchase of a Mercedes at Mercedes-Benz of Walnut Creek! More