Mercedes-Benz of Walnut Creek

Car buying process took too long even though we already agreed on a price beforehand. In addition, the car was not detailed properly. It looked like it was washed in a rush. For a supposedly luxury brand agreed on a price beforehand. In addition, the car was not detailed properly. It looked like it was washed in a rush. For a supposedly luxury brand, I didn’t feel luxury at all More

Always great service from the service department and the sales department. Friendly staff and convenient location sales department. Friendly staff and convenient location More

The Dealership is a very well oiled machine. Everyone worked well as a team to provide outstanding all around service. Thank you! Everyone worked well as a team to provide outstanding all around service. Thank you! More

Very unhappy with the salesman, before the contract was signed, he was calling us every few minutes but never returned any calls after the car got delivered and they received the down payment. Very unprofe signed, he was calling us every few minutes but never returned any calls after the car got delivered and they received the down payment. Very unprofessional, never seen this bad service from any other Mercedes dealers!! Sorry to say that it wasn’t a very pleasant experience with the salesperson. More

It was totally awesome and excellent vehicle purchase experience with trust, honesty, and transparency. Everything processed smoothly and seamlessly! experience with trust, honesty, and transparency. Everything processed smoothly and seamlessly! More

We are Walnut Creek Mercedes Benz loyal. Personal service, attentive staff and great stock. We look forward to future purchases! Personal service, attentive staff and great stock. We look forward to future purchases! More

Jose went above and beyond to make sire I felt confident and taken care of every step of the way. It felt more of like visiting a family than making a big purchase. I left with a great car and a total peace and taken care of every step of the way. It felt more of like visiting a family than making a big purchase. I left with a great car and a total peace of mind. Highly recommend asking for Jose! More

Bought a Tesla Model S plaid from them. They misrepresented the price on the title due to which I have to pay more taxes. Finance dept accepted the error but refused to compensate me. Conta They misrepresented the price on the title due to which I have to pay more taxes. Finance dept accepted the error but refused to compensate me. Contacted several people in the dealership including the GM (Jason) but did not get this resolved. They also overcharged me for car delivery. Stay away from them. More

If I could give 10 stars I would. Thank you so much to Marjorie from Walnut Creek. She was the absolute best! Made getting a new car such a seamless process. I was very specific with Thank you so much to Marjorie from Walnut Creek. She was the absolute best! Made getting a new car such a seamless process. I was very specific with what I was looking for, and she helped me find the perfect car. This was my first time doing business with Mercedes Benz of Walnut Creek and will highly recommend them, most especially Marjorie. Whether it’s online or in person, you can ask for her- you will not be disappointed. Thank you so much!!! More

I have been a Mercedes Benz customer for many years, and once again I was not disappointed. Danny helped me select my new car. The level of service I received from him and everyone involved in the process w once again I was not disappointed. Danny helped me select my new car. The level of service I received from him and everyone involved in the process was great. I appreciate the care and support. Thank you for making it a positive experience. More