Mercedes-Benz of Walnut Creek

My salesman was Caleb. He was the best, courteous, knowledgeable and professiona. Would definitely go back to him.. He was the best, courteous, knowledgeable and professiona. Would definitely go back to him.. More

I leased an EQS 580 and were promised excellent service. Our experience thus far has been abysmal. Our tire and wheel coverage was not honored leaving us with a large bill. For such an expensive care we we Our experience thus far has been abysmal. Our tire and wheel coverage was not honored leaving us with a large bill. For such an expensive care we were not offered a loner car when we needed covered repairs and had to take a provided Uber ride back to my home. The sales manager promised to take care of our issues only to quit returning multiple call backs. I brought the car for tire replacement, I was sent out with 4 different tire pressures and had to immediately return to have this dangerous situation resolved. Since these experiences I have reached out to several sales leaders and have not had one reach out to me. The only bright spot was our sales representative Omar Khan, he has tried to find us help along the way. I so wish I could get out of this lease immediately even though I love this car! More

Jerilyn is an exceptional sales associate. She was patient and generous with her time, extremely knowledgeable on the vehicles, and she helped make the buying experience fun. I will return to She was patient and generous with her time, extremely knowledgeable on the vehicles, and she helped make the buying experience fun. I will return to her in the future for my next car. More

I had an amazing experience with Uri and Thomas. They was very patient and and help me to find the right car in my budget I highly recommend you to look for them and enjoy a great service They was very patient and and help me to find the right car in my budget I highly recommend you to look for them and enjoy a great service More

The Sales rep who assisted me was very kind and helpful. Overall, all staff was nice and worked to get me a great deal. No pushing or pressure to select a specific vehicle. I was very happy with my experien Overall, all staff was nice and worked to get me a great deal. No pushing or pressure to select a specific vehicle. I was very happy with my experience. I recommend a visit to MB of Walnut Creek. More

We recently purchased a car from Mercedes-Benz of Walnut Creek, and the experience was truly excellent. From start to finish, Ali went above and beyond to ensure everything went smoothly. He worked incredib Creek, and the experience was truly excellent. From start to finish, Ali went above and beyond to ensure everything went smoothly. He worked incredibly hard to get us the best possible deal, always keeping our best interests in mind. His dedication, professionalism, and genuine care for his customers made the entire process enjoyable and stress-free. The finance team, especially Hany, also did a fantastic job. He was meticulous, patient, and took the time to explain every detail clearly, making sure we understood everything without feeling rushed. Ali’s manager, Nate, was also great—he helped oversee everything and made sure we were getting the best deal possible while ensuring the process remained seamless. Overall, we had an absolutely amazing experience, and I highly recommend working with Ali if you’re considering a purchase. His commitment to customer satisfaction truly sets him apart. More

I’m 100 percent satisfied with my experience , Marjorie was super nice and helpful, she is very knowledgeable and professional in her field. was super nice and helpful, she is very knowledgeable and professional in her field. More

Had a Great sales man with no pressure, sales. I got a great lease deal!! I got a great lease deal!! More

Very professional and respectful team! They prepared everything and made the signing process easy. I appreciate their efforts. They prepared everything and made the signing process easy. I appreciate their efforts. More

Friendly people and very clean facilities Great selection of vehicles and service Had a great experience selection of vehicles and service Had a great experience More