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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
347 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 347 reviews

March 06, 2025

The Sales rep who assisted me was very kind and helpful. Overall, all staff was nice and worked to get me a great deal. No pushing or pressure to select a specific vehicle. I was very happy with my experien More

by Eduardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina, Kevin, Thomas
Mar 10, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

March 04, 2025

We recently purchased a car from Mercedes-Benz of Walnut Creek, and the experience was truly excellent. From start to finish, Ali went above and beyond to ensure everything went smoothly. He worked incredib More

by Reza Nasouri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Hany, Nate
Mar 08, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi Reza, thank you for taking the time to leave a review for us at Mercedes-Benz of Walnut Creek. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 04, 2025

I’m 100 percent satisfied with my experience , Marjorie was super nice and helpful, she is very knowledgeable and professional in her field. More

by Nastaran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie
Mar 08, 2025 -

Mercedes-Benz of Walnut Creek responded

Nastaran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Walnut Creek. We hope you have a great day!

March 03, 2025

Had a Great sales man with no pressure, sales. I got a great lease deal!! More

by Lalane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castro
Mar 08, 2025 -

Mercedes-Benz of Walnut Creek responded

Lalane, thank you for taking the time to let us know how we did. We hope you have a great day!

March 01, 2025

Very professional and respectful team! They prepared everything and made the signing process easy. I appreciate their efforts. More

by krikorkrikorian1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Mar 06, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of Walnut Creek! Thank you, and have a fantastic day!

February 26, 2025

Friendly people and very clean facilities Great selection of vehicles and service Had a great experience More

by thedemoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 28, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

Mar 02, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2025

This was the most pleasant car buying/leasing experience I have encountered in recent years. More

by Gfanucchi89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Hanny
Feb 28, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

February 22, 2025

What a disaster. Flew up to pick a car. It was not clean and not as advertised. FORCED to purchase permaplate and some theft thing for over $1,700 above the advertise More

by mat.95cottony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Idiot 1 and idiot 2 with help from idiot 3
Feb 26, 2025 -

Mercedes-Benz of Walnut Creek responded

Mat, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

February 22, 2025

Do not buy a car from this dealership sight unseen. The sales staff is dishonest and will not describe the car in its true condition. They sold me a low mileage 2-year-old CPO that was described to me More

by Noel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Rasul, Ali Fereydoon
Feb 26, 2025 -

Mercedes-Benz of Walnut Creek responded

Noel, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

February 19, 2025

If you don't get "permaplate" no sale basically. The used car manager said dont waste my time , take it or leave it .Didn't want it or need it. They maybe are in need of extra $1500. Martin sales gu More

by Mando
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Martin
Feb 21, 2025 -

Mercedes-Benz of Walnut Creek responded

Mando, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

Feb 28, 2025 -

Mando responded

Contacted few mercedes dealers and they say its not .So i guess just Walnut Creek mercedes forces customers to buy the add on "permaplate ".

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