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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.3
347 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 347 reviews

November 09, 2024

Marjorie is amazing — she made the car purchase experience pleasant. Not pushy, but knowledgeable and patient. More

by Mdschlemmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie
Nov 13, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Great service and very friendly. Highly recommended, very helpful information provided. No questions asked if you need anything they will try their best to get it for you. More

by Thienho1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DINA
Nov 08, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

October 30, 2024

Got top notch service from my service representative, Michael Reyes as usual. He is a true professional and a pleasure to work with. More

by siamak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Nov 01, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

October 24, 2024

Great experience that day with professional conduct and very friendly environment, I would recommend the dealership to everyone More

by Zamaryrk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
He was great
Oct 24, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

October 23, 2024

Had an amazing experience at Mercedes-Benz of Walnut Creek. Dina made everything smooth and easy! More

by kylekhuongtran22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina
Oct 24, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, thank you for sharing your positive experience! Until the next time we meet, take care!

October 23, 2024

Great experience working with the team at Walnut Creek, helped me seamlessly on the purchase of a GLS More

by navpreetshahi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Oct 26, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Walnut Creek! Thank you so much again for your feedback! We hope you have a great day!

October 21, 2024

Jose and the team were excellent. Jose is knowledgeable, friendly, and honest—I highly recommend working with him when visiting. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 26, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi Ron! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

October 20, 2024

Very professional and friendly service! Excellent dealership! I would recommend the Walnut Creek Mercedes Benz dealership to anyone! More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Oct 23, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Walnut Creek

October 17, 2024

The salesman had no idea what he was doing. The Manager had to orchestrate the entire deal for my 2024 GLC new car. They did not not honor my additional fleet, they ripped me off on interest by More

by sonnylefacce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali, Nic
Oct 25, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Walnut Creek (844) 896-1941

October 17, 2024

Have had awful experience. Only provided one key because the other key was missing. Drove there the second time , 100 mins drive and still was not there to get programmed. Ver More

by leetex1951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny B
Oct 25, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (844) 896-1941 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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