Mercedes-Benz of Warwick

Mr. Merino was very knowledgeable about all of the Mercedes vehicles on the lot. He was much better than most all sales consultants I have ever worked with. He gave us an excellent test ride while p Mercedes vehicles on the lot. He was much better than most all sales consultants I have ever worked with. He gave us an excellent test ride while pointing out all the road handling abilities of the car. Mr. Merino also had a very pleasing and honest personality. He had the perfect combination of enthusiasm and trustworthiness. He comes across as a salesman with a unique combination trying to finding the right car for you without being high pressured.. In my opinion he is a born salesman. He is a straight shooter and I hope he is there when it comes time for my next Mercedes. Good luck with your future career, Frank and you should be a model for the rest of the sales team. Thanks for your help. You made me a Mercedes customer for life! I would rate Mercedes Benz of Warwick as in the top 1% of all dealerships. In this day it is so refreshing to deal with a company that still uses old time values of customer satisfaction while maintaing honesty and pride in a job well done. I have already started spreading the word about my experience and strongly recommending your dealership and Frank to my friends. Thanks, Robert Buckhaults - Newport RI More

Wonderful experience all around - sales team very knowledgeable and helpful. Let us spend a lot of time trying different car seat configurations and test driving, which led to our decision to purcha knowledgeable and helpful. Let us spend a lot of time trying different car seat configurations and test driving, which led to our decision to purchase the GL 350. More

Very professional and friendly team. I had received multiple quotes from nearby dealers, and Mercedes of Warwick matched it to the dollar. Took same day delivery, and the car came out sparkling in the multiple quotes from nearby dealers, and Mercedes of Warwick matched it to the dollar. Took same day delivery, and the car came out sparkling in the sun. Car runs great, I'm very happy with my purchase and experience. More

Frank and staff were very responsive to my calls and emails. In one day we were able to close the deal and I was on a flight from DC the next morning to pick-up the vehicle. Thanks for making car buyi emails. In one day we were able to close the deal and I was on a flight from DC the next morning to pick-up the vehicle. Thanks for making car buying fun again. Kenneth More

Frank was very professional & courteous from the moment my wife & I arrived, through the sale and follow-up. We road tested two vehicles before making a final decision. Frank was very helpful duri moment my wife & I arrived, through the sale and follow-up. We road tested two vehicles before making a final decision. Frank was very helpful during the process and we never felt pressured. This is our second Mercedes from this dealership. More

From the second we stepped onto the dealership we were greated with warmth & hospitality. The Salesman & GM were absolutely fabulous, kind & made us feel 100% confident on our purchase. We weren't even greated with warmth & hospitality. The Salesman & GM were absolutely fabulous, kind & made us feel 100% confident on our purchase. We weren't even out of the parking lot before we said to each other we would definately be back here to by another vehichle in the future. More

Harold was super to work with. Not pushy, very friendly, patient and informative. He went out of his way to be sure that we where happy with our purchase and addressed all of our concerns. The entire staf patient and informative. He went out of his way to be sure that we where happy with our purchase and addressed all of our concerns. The entire staff was helpful and friendly. It was an extemely pleasant experience! More

I HAVE NEVER BEEN TO INSKIP MERCEDES. I HAD BEEN LOOKING FOR A USED MERCEDES THAT WAS WITHIN MY PRICE RANGE. I FOUND ONE ON-LINE & CALLED TO SEE IF IT WAS STILL AVAILABLE. BY CHANCE, MR. GORMAN IS THE O FOR A USED MERCEDES THAT WAS WITHIN MY PRICE RANGE. I FOUND ONE ON-LINE & CALLED TO SEE IF IT WAS STILL AVAILABLE. BY CHANCE, MR. GORMAN IS THE ONE WHO ANSWERED MY CALL. UNFORTUNATELY, THE CAR I SAW ON LINE HAD BEEN SOLD BY THE TIME I ARRIVED. MR. GORMAN SHOWED ME ANOTHER ONE EXACTLY LIKE THE ONE I WANTED. WE DISCUSSED PRICES AS IT WAS HIGHER THAN THE CAR I CAME TO SEE. MR. GORMAN TOOK ME INSIDE & SAID LET'S SEE WHAT WE CAN DO FOR YOU. I WAS NERVOUS ABOUT SUCH A BIG PURCHASE, HOWEVER, MR.GORMAN PROVIDED ME WITH FINANCE OPTIONS. I NEVER FELT PRESSURED AT ALL DURING THE ENTIRE CONVERSATION. HE LET ME TALK TO FAMILY IN PRIVATE BEFORE MAKING THE FINAL DECISION. MR. GORMAN WAS FRIENDLY & KNOWLEDGEABLE ABOUT THE CAR. THE DAY I TOOK THE CAR HOME, MR. GORMAN HAD EVERYTHING READY FOR ME. HE TOOK THE TIME TO SHOW ME SOME OF THE FEATURES BEFORE I LEFT & WAS VERY KIND TO GIVE ME ALL WEATHER FLOOR MATS FOR MY CAR AS A GIFT. THIS IS NOT SOMETHING I EXPECTED BUT IT WAS VERY THOUGHTFUL WHICH SHOWS THAT HE CARES ABOUT HIS CUSTOMERS. EVERYONE LOVES THE CAR & SAID I MADE THE RIGHT DECISION. IT TOOK ME A LONG TIME THAT DAY SO "THANK YOU" MR. GORMAN FOR YOUR PATIENCE WITH ME. More

Most enjoyable and stress-free car purchase ever. The showroom and service areas are immaculate. The process was relaxed. I did not feel pressured. The paperwork required to purchase the vehicle was simp showroom and service areas are immaculate. The process was relaxed. I did not feel pressured. The paperwork required to purchase the vehicle was simple and straightforward and again presented in a stress-free manner. More

The transaction was quick and easy.I was able to complete most of the deal over the phone and Harold had all the necessary paperwork prepared and the vehicle ready to go when I arrived. I traveled from mass most of the deal over the phone and Harold had all the necessary paperwork prepared and the vehicle ready to go when I arrived. I traveled from massachusetts because they had a particular vehicle in stock and was able to trade my vehicle in and leave with the new Sprinter in the same morning.The parts/service department was very helpful. I had questions about modifications I am making to the van and the answered quickly and accurately More