Mercedes-Benz of Warwick

The entire experience was well beyond my expectations. From the initial review of the basics;price,mileage,cpo overview,the experience was straight forward and no nonsense. I had researched price ranges o From the initial review of the basics;price,mileage,cpo overview,the experience was straight forward and no nonsense. I had researched price ranges of the used GL450 and the price of the car for the low miles and overall condition was very reasonable. The condition of the car spoke for itself with only 19k miles. Harold,the salesman was well informed in all aspects of the transaction and the car itself. Once my decision was made the transaction was quick,accurate and friendly and I drove the car home within a few hours.Michael the sales manager was visible and helpful in overseeing the transaction and very effectively positioned Inskip as a place you want to business, with a nice balance of business and non business discussion.I had to return to the dealership the next day to pick up a few things and I had a few questions on the equipment and I received immediate assistance from the sales staff and service crew in programming my Bluetooth and setting up the nav. My experience has made be a huge advocate of Inskip and the Penske presence is obvious in the overall professionalism of the buying experience. Inskip has definitely found a balance between fair pricing for a quality product and the friendliness and helpfulness of a very helpful sales team. Michael,the GM is very hands on and visible,which created an impression not found in most dealerships I have dealt with in the past. They have definitely made a very positive impression and I highly recommend them to prospective customers! More

Because of the excellent service, and was treated very kindly and special. I am extremely happy with my new used 2008 Mercedes and the excellent way they handled my purchase. The pricing was origianaly kindly and special. I am extremely happy with my new used 2008 Mercedes and the excellent way they handled my purchase. The pricing was origianaly a little high for my financing expectations, and the manager and I agreed on pricing and terms that were in keeping within my budget. More

I have never had to work so hard to purchase a vehicle. Our sales person was professional and courteous. The finance manager was rude and arrogant. The GM was not able to follow through on promisees. They Our sales person was professional and courteous. The finance manager was rude and arrogant. The GM was not able to follow through on promisees. They have missed delivery deadlines twice and we weren't informed of the delay until we showed for delivery. I have had to constantly follow up on there commitments to find out the ball has been dropped.The registration of a new vehicle in Ma is very difficult and time consuming. I would strongly discourage Inskip Motors. If paperwork wasn't sighed a week ago I would have gone to another dealership. ( And I still don't have my car) More

While I had done extensive research on my own, through the internet, friends who own Mercedes and by visiting several dealerships, I found the sales person, Derek Cimini, had the best interest for me and the internet, friends who own Mercedes and by visiting several dealerships, I found the sales person, Derek Cimini, had the best interest for me and the dealership at Inskip Auto Center. It was located much further away from me, and so after Derek gave me the information I wanted on the car there, I thanked him and said I wasn't willing to come that far to get a car, when I could get the same car in at least three dealerships in my immediate area. He didn't push me or get frustrated, he just came back to me the next day with ways he could make it easier for me to purchase the car there, by offering to deliver the car to me. This indeed did help me, and I appreciated not only his resolution in the end but his consistent follow up through out the process. Other dealerships sales people were helpful while I was in the showroom, but none had the follow up that Derek did. Even after the purchase and delivery was concluded, he emailed me the next day to check in and see if I was enjoying the car. Being in sales myself for over 20 years, I know how important the client relationship is, and he never made me feel like it was about the sale of the car but more importantly that I was happy with the car. I still have not heard from the other sales people who did not make the sale. More

We purchased our car from Inskip, in Warwick ,Rhode Island. Harold Gorman was our sales representative. Mr Gorman was probably the BEST sales person my husband and I have ever delt with. His knowledge Island. Harold Gorman was our sales representative. Mr Gorman was probably the BEST sales person my husband and I have ever delt with. His knowledge of Mercedes Benz was outstanding. He mad us feel welcome and like we were family. He Provided us with all of the fact of Mercedes and let us make our own decision without any sales pressure. When we pick our car up, he explaned all the options and how to use them. Although Mercedes provides you with so many options, It will take me a while to know them all! I will definately recommend any one I know looking for a new car to visit Inskip and definately see Mr. Gorman. Thank you for making purchasing a new car such a pleasent experience. Carol & William Murphy More

The lease on my current vehicle was expiring so my wife and I visited Inskip late one Saturday afternoon where we met Harold Gorman. Although it was late in the day he took the time to show us several SUV and I visited Inskip late one Saturday afternoon where we met Harold Gorman. Although it was late in the day he took the time to show us several SUV's, let us test drive them for as long as we needed and compared each vehicle to the other not only as to price but also as to features and driving characteristics. When we picked up our new vehicle Mr. Gorman had the vehicle ready and again took the time to answer all of our questions. On both occasions we never felt rushed nor pressured. Needless to say we are quite happy with the purchase of our R350 and would certainly recommend Inskip and in particular Mr. Gorman. More

I contacted three relatively local dealerships in search of a 2010 MB C 63 AMG. I received a quick reply from two, one being INSKIP; I began corresponding with Derek Cimini and immediately located two vehic of a 2010 MB C 63 AMG. I received a quick reply from two, one being INSKIP; I began corresponding with Derek Cimini and immediately located two vehicles equipped as I had requested. We quickly came to terms on the second choice and the vehicle was transported to the dealership. I was able to purchase the vehicle equipped with more options and priced below my expectations. And I had done my research, I knew the dealer invoice and MSRP before hand. It was a hassle free experience with no hidden costs. Derek and his co-workers responsible for my purchase were very professional and considerate of the customer. I've always dreaded having to deal with car salesmen. Most of the time they try to push their own agenda and do not listen to the needs and wants of the customer. This was not the case at INSKIP and I will be using Inskip for sales and service going forward. More

I contacted Inskip when an order placed with another dealership was delayed for two months. I was unhappy that the salesman never told me about the delay. I called Inskip and spoke to Derek Cimini. F dealership was delayed for two months. I was unhappy that the salesman never told me about the delay. I called Inskip and spoke to Derek Cimini. From the outset Derek Cimini was extremely helpful and professional and did an outstanding job finding another car for me and a very fair price. More

While shopping the market for a GLK I stumbled upon Inskip mercedes-Benz in Warwick RI. I found the Manager of Inskip, Michael Montri, to be the most fair, honest,and pleasant person to deal with durin Inskip mercedes-Benz in Warwick RI. I found the Manager of Inskip, Michael Montri, to be the most fair, honest,and pleasant person to deal with during this process. I've always dreaded buying cars so put it off as long as possible. The choice making and above all the negotiating has always been difficult. This pleasant experience has changed that, and I will be using Inskip for sales and service going forward....finally anxiety-free. More

My experience with Harold Gorman and the General Mgr. Mr. Montri has been positive and I would certainly refer people to Harold b/c of his professional nature and warm demeanor. The facility is very clean a Montri has been positive and I would certainly refer people to Harold b/c of his professional nature and warm demeanor. The facility is very clean and the entire staff is pleasant and customer oriented. More