Mercedes-Benz of Warwick

Inskip has excellent, kind, and highly motivated staff. Best customer service. Thank you! Manny Tavares GM, Rocco in Finance and of course Frank Giorgio my salesman are simply the best in the area. I have Best customer service. Thank you! Manny Tavares GM, Rocco in Finance and of course Frank Giorgio my salesman are simply the best in the area. I have been a customer for years and always will return to Inskip More

Courtney enhances the customer service experience by making her clients feel valued and appreciated for choosing the Penske family of dealerships. making her clients feel valued and appreciated for choosing the Penske family of dealerships. More

Great dealership with knowledgeable and helpful sales people and with out the snooty behavior I’ve experienced at other Mercedes dealerships. people and with out the snooty behavior I’ve experienced at other Mercedes dealerships. More

Attentive to our needs. Easy to talk to. No pressure and answered our questions professionally answered our questions professionally More

Super service all around great facility and friendly staff Timely appointment easy access. Highly recommend staff Timely appointment easy access. Highly recommend More

Excellent communication.Very professional, informative, Excellent communication. Very professional, informative, good people to work with. I will recommend to friends and family that they are looking for Excellent communication. Very professional, informative, good people to work with. I will recommend to friends and family that they are looking for a excellent service. More

Fast, professional, helpful. I needed an emergency engine coil replaced and I was in and out within 90 minutes without an appointment. engine coil replaced and I was in and out within 90 minutes without an appointment. More

Joe Dias in service went above and beyond to help me. He’s truly an asset to your corporation. Would recommend to others. Thank you. He’s truly an asset to your corporation. Would recommend to others. Thank you. More

Great experience great car, salesman was courteous and knowledgeable about the product he was selling! knowledgeable about the product he was selling! More

THIS IS MY SECOND AUTO PURCHASED FROM THIS DEALERSHIP, THIS IS MY SECOND AUTO PURCHASED FROM THIS DEALERSHIP, ALTHOUGH I HAVE PURCHASED TWO ADDITIONAL MERCEDES IN FLORIDA. GREAT AUTO . I LIVE IN FLORIDA THIS IS MY SECOND AUTO PURCHASED FROM THIS DEALERSHIP, ALTHOUGH I HAVE PURCHASED TWO ADDITIONAL MERCEDES IN FLORIDA. GREAT AUTO . I LIVE IN FLORIDA BUT WHEN IN R.I. WE STOP IN FOR SERVICE.. THIS RECENT PURCHAS WAS GREAT UNTIL I HAD TO RETURN FOR THE FINAL UPDATE OF THE GPS SYSTEM. PURCHASED THE AUTO AND LEFT FOR A 3 WEEK VACATION, LEFT THE AUTO IN GARAGE AT MY SONS HOUSE. PRIOR TO LEAVING I ASKED THE SALES PERSON TO HAVE THE AUTO REGISTERED, PAY THE TAX AND ORDER A CHIP FOR THE GPS SYSTEM . I WOULD RETURN ON THE 6 OF AUGUST TO COMPLETE THE INSTALLATION AND COMPLETE THE SET UP OF VARIOUS DEVICES WITHIN THE AUTO . MIRRORS, INSTALLATION OF GPS PROGRAM, EXTERIOR LIGHTS, AND PICK UP THE REGISTRATION ETC. UPON RETURNING ON THE 6 OF AUGUST I WENT TO THE DEALERSHIP, ( THIS IS 3 WEEKS AFTER THE PURCHASE) TO HAVE THE GPS DEVICE INSTALLED. I WAS TOLD THAT THE REGISTRATION AND TAX HAD BEEN MAILED TO MY FLORIDA ADDRESS. (NOT WHAT I ASKED FOR) BUT AFTER A VERBAL DISCUSSION THAT INFORMATION WAS FOUND AND RETURNED TO ME BY THE SALES PERSON. THE GPS I WAS TOLD, THAT THAT AS WELL WAS MAILED TO MY ADDRESS IN FLORIDA. HOW WAS I TO USE THIS DEVICE IN FLORIDA IF I WAS NOT FAMILIER WITH IT, BUT MORE IMPORTANT HOW WAS I TO DRIVE TO FLORIDA WITHOUT THIS GPS DEVICE? SO THE TASK WAS TO TRY TO PROGRAM MY PHONE TO DO THE JOB, AFTER 2 HOURS OF PROGRAMING IT WAS DECIDED THAT THE PHONE WAS TOO OLD TO PAIR WITH THE AUTO. THE SALES PERSON WENT BACK INTO THE DEALERSHIP TO GET HELP , I ASSUME. HE CAME OUT WITH A (SD CARD FOR NAVIGATION 2019) IT WORKED. SO AFTER 3 HOURS OF TRYING TO COMPLETE THE SALE I DID GET HOME SAFE BUT, IS THIS THE LATEST VERSION OF THE CARD, DOES THE 2021 CARD DO MORE, AM I SHORT CHANGED BY THE DEALERSHIP AND MERCEDES, CAN I GO TO A LOCAL DEALERSHIP IN FLORIDA TO HAVE THE SD CARD CHANGED AT NO COST, IF IT IS NOT BEST SUITED FOR THIS 2021 MODEL??????? NOT HAPPY JOSEPH DEMARCO .PS FRANK MARINO DID THE BEST HE COULD BUT IN MY ESTIMATION THE DEALERSHIP DID NOT FOLLOW DIRECTIONS, OR WERE NOT GIVEN DIRECTIONS IF FRANK WAS NOT A GOOD AND DIRECT SALES PERSON WE WOULD HAVE NOT PURCHASED THE AUTO AT THIS DEALERSHIP. . More