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Mercedes-Benz of Washington

Washington, PA

4.8
610 Reviews
For nearly 50 years, our dealership has been a trusted fixture of the Pennsylvania automotive landscape. At Mercedes-Benz of Washington, our philosophy is simple: we don’t just want to sell you a luxury vehicle today—we want to earn your trust and your business for life. Conveniently located in Washington, PA, we proudly serve drivers across Southwestern Pennsylvania and the South Hills, including Pittsburgh, McMurray, Canonsburg, and Wheeling. Why Choose Mercedes-Benz of Washington? Premier New & Pre-Owned Selection: Experience the pinnacle of automotive luxury. We carry the latest Mercedes-Benz cars and SUVs—including the C-Class, E-Class, GLC, and GLE—alongside a meticulously inspected inventory of certified pre-owned luxury vehicles. VIP Service & Delivery: Our service department goes above and beyond with a complimentary pick-up and delivery program for maintenance, complete with a vehicle from our extensive loaner fleet. Express Service & Shuttle: Need quick routine maintenance? Take advantage of our Premier Express Service to get in and out fast, or use our convenient shuttle service for longer stays. Whether you are looking for a brand-new Mercedes-Benz or top-tier certified service, our team is dedicated to exceeding your expectations. Visit us in Washington, PA, or browse our inventory online today to see why so many of our customers are repeat buyers!
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480 Washington Rd

Washington, PA

15301

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Showing 610 reviews

March 15, 2024

James Horny is my service manager and has been for years. I own 3 Mercedes and have owned many others, through other dealerships and I cannot say enough how fantastic Jim is, regarding taking care of my need More

by ReGenesisHRT1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
James Horny
Mar 15, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 14, 2024

They were very knowledgeable and extremely friendly. They went out of their way to make sure I had a a perfect stay during they leasing process offered refreshments and snacks. More

by chris@act235-williamsandsons.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn and Clif
Mar 15, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 14, 2024

Justin paid great attention to my service, polite and courteous. The loaner was brand new and the service was very quick. More

by mpbayles
Recommend Dealer
Yes
Employees Worked With
justin
Mar 14, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 14, 2024

Justin is great to work with in Service. He’s helpful and reaches out and keeps me informed. More

by PHILLIPS7SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service
Mar 14, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 14, 2024

Despite the extensive repair time, Mercedes-Benz service was outstanding, leaving me completely satisfied with the experience. More

by MICHAEL_L_BOYD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Mar 14, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 13, 2024

Excellent work and service and attention to customer. Very nice facilities and knowledgeable staff to hel you through the process More

by sfilippini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
Mar 13, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 13, 2024

Great attention to detail. Good job performed by service advisor, manager and everyone else. Thanks More

by RAHULPAMECHA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 13, 2024

The entire staff was courteous and knowledgeable, especially Tom Fort, who met me at the Service Center and provided me with a loaner for the few hours it took to inspect my relatively new C-300. More

by WJPESCE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Dunhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fort, Jim Horney
Mar 13, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 13, 2024

I had an emergency that was taken care of immediately. Amy was so helpful and professional. More

by Garycondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Mar 13, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2024

Amy was great as usual. Courteous, thorough, explained the service and was timely in the delivery. More

by hut1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
Mar 13, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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