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Mercedes-Benz of Washington

Washington, PA

4.8
610 Reviews
For nearly 50 years, our dealership has been a trusted fixture of the Pennsylvania automotive landscape. At Mercedes-Benz of Washington, our philosophy is simple: we don’t just want to sell you a luxury vehicle today—we want to earn your trust and your business for life. Conveniently located in Washington, PA, we proudly serve drivers across Southwestern Pennsylvania and the South Hills, including Pittsburgh, McMurray, Canonsburg, and Wheeling. Why Choose Mercedes-Benz of Washington? Premier New & Pre-Owned Selection: Experience the pinnacle of automotive luxury. We carry the latest Mercedes-Benz cars and SUVs—including the C-Class, E-Class, GLC, and GLE—alongside a meticulously inspected inventory of certified pre-owned luxury vehicles. VIP Service & Delivery: Our service department goes above and beyond with a complimentary pick-up and delivery program for maintenance, complete with a vehicle from our extensive loaner fleet. Express Service & Shuttle: Need quick routine maintenance? Take advantage of our Premier Express Service to get in and out fast, or use our convenient shuttle service for longer stays. Whether you are looking for a brand-new Mercedes-Benz or top-tier certified service, our team is dedicated to exceeding your expectations. Visit us in Washington, PA, or browse our inventory online today to see why so many of our customers are repeat buyers!
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480 Washington Rd

Washington, PA

15301

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Showing 610 reviews

February 29, 2024

I truly appreciate the service and follow up communications I received to make sure my car was taken care of. Jim Horney and his staff provided prompt and expert service. I also appreciate the s More

by JFSAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Horney, Amanda Koschak, Jeremy Carpenter
February 29, 2024

It took 1 hour ($200) for the tech to diagnose a bad alternator. An additional $400 in labor to replace it, $850 for a rebuilt unit and a $92 core credit. This dealership is not building good will for f More

by PATERA66
Recommend Dealer
No
Employees Worked With
James - service advisor
February 29, 2024

I am pleased with the service that I received. I also appreciate my car being washed. More

by lmarzina
Recommend Dealer
Yes
Employees Worked With
James Fort
February 27, 2024

Quickly took care of problem and got me out of there. They were very courteous. More

by KMCCART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Koschak
February 27, 2024

It's been a few days after the service done on my gl450 and so far so good..great service guys More

by MACHS8050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 27, 2024

The service was exceptional and they cleaned my car inside and out without me asking. Great job More

by vlorenzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Jim in the service dept
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 24, 2024

excellent service and the service adviser Jim Horney is always helpful courteous and very understanding More

by DEBAILEY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Horney - FIVE STARS
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 24, 2024

Thank you so much for the service that I received. Specially, A Jim and Britney who was very patient and fix all the problem I have. Thank you. More

by amyhoo1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fronzaglio
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 24, 2024

Staff vey friendly and knowledgeable. Very easy to work with. Feel I got a real nice deal! More

by Tom Abraham
Recommend Dealer
Yes
Employees Worked With
Creed, cliff, TJ, Angela, and Amanda.
Feb 27, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 24, 2024

Creed was excellent during our visit to purchase or new car, Everything was perfect. Highly recommended More

by Tom Abraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Creed Potkul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Koschak
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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