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Mercedes-Benz of Washington

Washington, PA

4.8
610 Reviews
For nearly 50 years, our dealership has been a trusted fixture of the Pennsylvania automotive landscape. At Mercedes-Benz of Washington, our philosophy is simple: we don’t just want to sell you a luxury vehicle today—we want to earn your trust and your business for life. Conveniently located in Washington, PA, we proudly serve drivers across Southwestern Pennsylvania and the South Hills, including Pittsburgh, McMurray, Canonsburg, and Wheeling. Why Choose Mercedes-Benz of Washington? Premier New & Pre-Owned Selection: Experience the pinnacle of automotive luxury. We carry the latest Mercedes-Benz cars and SUVs—including the C-Class, E-Class, GLC, and GLE—alongside a meticulously inspected inventory of certified pre-owned luxury vehicles. VIP Service & Delivery: Our service department goes above and beyond with a complimentary pick-up and delivery program for maintenance, complete with a vehicle from our extensive loaner fleet. Express Service & Shuttle: Need quick routine maintenance? Take advantage of our Premier Express Service to get in and out fast, or use our convenient shuttle service for longer stays. Whether you are looking for a brand-new Mercedes-Benz or top-tier certified service, our team is dedicated to exceeding your expectations. Visit us in Washington, PA, or browse our inventory online today to see why so many of our customers are repeat buyers!
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480 Washington Rd

Washington, PA

15301

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Showing 610 reviews

February 23, 2024

Got the appt in a short time. Were here on time to pick it up More

by EAPENMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 27, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

Excellent service from James and the staff at Mercedes-Benz of Washington. They were very efficient and corrected my problem with my vehicle quickly. More

by DRBOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 23, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 22, 2024

Service advisor Justin was extremely helpful during the whole process and the loaner car women was also very helpful. More

by Baddecks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin service advisor
Feb 22, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2024

Way too expensive for routine maintenance. I paid almost $500 for oil change, tire rotation, etc. at MB. The SAME service on my 2021 Lincoln Nautilus was $108. More

by RAHUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Mercedes-Benz of Washington responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@johnsissonmercedes.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2024

The experience was good. The assistance in getting a loaner car was very much appreciated. Only issue is that every time I bring in the car, it ends up costing me $3K. I h More

by rmaher0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Carpenter
Feb 22, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

February 20, 2024

The work was completed as requested and the service was completed by the time promised. More

by JSCHUBENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Blussick
Feb 20, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

Top notch in every way. The service staff is second to none. Wouldn’t think to go anywhere else. More

by WALS1309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 15, 2024

Creed was great. Found exactly what I wanted. Was responsive and helpful with all of my questions/concerns. 5 stars. More

by slampakse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Potkul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 12, 2024

I had a nice experience with John Sisson’s service team. Easy and fast service. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick, Ronnie Cooper, Chase Andronas, Savannah Blussick
Feb 13, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2024

Very simple transaction. I've never bought a car from out of state and it was a great experience. Chase and Clif were both great to work with More

by Darren C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Holly
Jan 31, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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