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Mercedes-Benz of Washington

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
602 Reviews
For nearly 50 years, our dealership has been a trusted fixture of the Pennsylvania automotive landscape. At Mercedes-Benz of Washington, our philosophy is simple: we don’t just want to sell you a luxury vehicle today—we want to earn your trust and your business for life. Conveniently located in Washington, PA, we proudly serve drivers across Southwestern Pennsylvania and the South Hills, including Pittsburgh, McMurray, Canonsburg, and Wheeling. Why Choose Mercedes-Benz of Washington? Premier New & Pre-Owned Selection: Experience the pinnacle of automotive luxury. We carry the latest Mercedes-Benz cars and SUVs—including the C-Class, E-Class, GLC, and GLE—alongside a meticulously inspected inventory of certified pre-owned luxury vehicles. VIP Service & Delivery: Our service department goes above and beyond with a complimentary pick-up and delivery program for maintenance, complete with a vehicle from our extensive loaner fleet. Express Service & Shuttle: Need quick routine maintenance? Take advantage of our Premier Express Service to get in and out fast, or use our convenient shuttle service for longer stays. Whether you are looking for a brand-new Mercedes-Benz or top-tier certified service, our team is dedicated to exceeding your expectations. Visit us in Washington, PA, or browse our inventory online today to see why so many of our customers are repeat buyers!
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480 Washington Rd

Washington, PA

15301

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Showing 602 reviews

November 06, 2023

Very professional. The team was able to accommodate service of my vehicle with my hectic work schedule. The communication was top notch More

by buckeyeinpgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Chipps
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Nov 06, 2023 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 05, 2023

Great service and responsiveness and explanation of issue with car Jim was great in service!!! More

by dianejmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim was great at Mercedes Benz in Washington pa.
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Nov 06, 2023 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Nov 06, 2023 -

dianejmcdonald responded

Thanks!

November 04, 2023

Service staff is always professional and responsive. The work is done expeditiously, and loaner vehicles or a comfortable waiting area is available. More

by chris.gagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick
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November 03, 2023

Very efficient and professional service. Amy Nelson is outstanding. Waiting suite is pleasant and welcoming. More

by JCGUINTO1
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
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Nov 06, 2023 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 02, 2023

Knowledgeable, caring about their customers, comfortable atmosphere They know their customers needs and are happy to fulfill them More

by BMF4252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2023

Was unable to make it up there for a routine service so they came to me! Gave me the timeframe they would pick up my car and had it back before I was finished with work! More

by alicialucas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 02, 2023 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 02, 2023

Keep the schedule, and provide explanation in detail. And also waiting room is very nice and clean. More

by eun7133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 31, 2023

We were very pleased with the service appointment yesterday. Everything was done in a timely manner and all the people that we dealt with were friendly and professional. More

by lala6915126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
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Nov 01, 2023 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 31, 2023

Jeremy was very helpful in finding a car for my Granddaughter. She’s very happy with such a nice car, More

by brendas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Carpenter
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Oct 31, 2023 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 30, 2023

Very knowledgeable salesman who took the time to make sure I got into the vehicle that I wanted . More

by wilstone66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase 5 Stars !!!
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Oct 31, 2023 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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