Mercedes-Benz of Washington - Service Center

I could not have been more pleased with the service, professionalism and kindness. Buying my first mercedes and needing work I thought for sure I would be met with stuffiness and that I would be made to professionalism and kindness. Buying my first mercedes and needing work I thought for sure I would be met with stuffiness and that I would be made to feel.out of place.....wrong! I have never felt more at ease and at home. They were superior to any dealership I have ever been to! A special thank you to Amy Nelson, who is a rock star!! More

They made sure to inform me of the required maintenance and the suggested repairs for my vehicle. I also appreciated them making sure my vehicle was right before letting me leave. and the suggested repairs for my vehicle. I also appreciated them making sure my vehicle was right before letting me leave. More

I went in for a service and they serviced the engine. Now the engine has stop functioning properly and I am not getting any updates on the repair. Incredibly inconvenient. Now the engine has stop functioning properly and I am not getting any updates on the repair. Incredibly inconvenient. More

My 2009 special edition Mercedes came back to me with passed inspection. I turn the key and I have a lower headlight out. It was given back to me and driver heard a sound, so they came back for car and d passed inspection. I turn the key and I have a lower headlight out. It was given back to me and driver heard a sound, so they came back for car and did a 2,000.00 repair. I can’t drive it for fear of getting a ticket. You would think they would have put some gas in for all the trips it made. Thank-you to the driver tho for hearing that. I’ve always had good service prior, but what the heck I turned the key to Dr. for the first time on my dashboard lights up! I think it’s an s550. More

Super dealership, great to do business with. Took care of all my needs in a timely manner Took care of all my needs in a timely manner More

Good response, excellent advisor, quick communication, good communication. Over all service and customer service good. good communication. Over all service and customer service good. More

Bought vehicle at this dealership wouldn’t take business check for service, picked up drove 25 miles had to go back engine light on again. check for service, picked up drove 25 miles had to go back engine light on again. More

Very inviting dealership. to walk into . Sales people that know what they are talking about. Service staff listen to take care of your issues and a crew of technicians to make to walk into . Sales people that know what they are talking about. Service staff listen to take care of your issues and a crew of technicians to make it right! More

They did what a Pittsburgh dealer could not figure out; they reprogrammed my onboard computer. they reprogrammed my onboard computer. More