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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
52 Reviews

52 Reviews of Mercedes-Benz of Washington - Service Center

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March 21, 2024

Everything went smooth and easy! No complaints! Thanks for the efficiency, much appreciated. Nice loaner! More

by LMAYNARD523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Mar 21, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
March 21, 2024

They were very informative in what I needed. Dealing with the loaner car was also very helpful More

by Jbreazzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudolph Tatar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Horney
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Mar 21, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
March 20, 2024

James was very helpful and was fun to deal with. We’ll see you soon. More

by danw69200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horney
Report | Print
Mar 21, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
March 17, 2024

Consistently good service from Justin and the rest of the service department. They are efficient and polite. More

by RCZANIECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
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Mar 19, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
March 16, 2024

Great service, would highly recommend Personnel provided great communication In regards to what needed services on the vehicle. Very happy car came back cleaned both inside and out! More

by CINDYHILDENBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
March 16, 2024

Jim Horney is always the reason for my happiness at MB of Washington. Best service I’ve ever had for any vehicle. More

by kirk.kazienko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Horney
Report | Print
Mar 19, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
March 14, 2024

Justin paid great attention to my service, polite and courteous. The loaner was brand new and the service was very quick. More

by mpbayles
Recommend Dealer
Yes
Employees Worked With
justin
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Mar 14, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
March 13, 2024

The entire staff was courteous and knowledgeable, especially Tom Fort, who met me at the Service Center and provided me with a loaner for the few hours it took to inspect my relatively new C-300. More

by WJPESCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dunhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fort, Jim Horney
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Mar 13, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
March 13, 2024

Great attention to detail. Good job performed by service advisor, manager and everyone else. Thanks More

by RAHULPAMECHA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
March 13, 2024

Despite the extensive repair time, Mercedes-Benz service was outstanding, leaving me completely satisfied with the experience. More

by MICHAEL_L_BOYD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Mar 14, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
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