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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
428 Reviews

428 Reviews of Mercedes-Benz of Washington - Service Center

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August 09, 2025

Excellent service. Took care of all problems. Service manager was great! Very happy with the visit there. More

by jwanger2601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
Report | Print
Aug 12, 2025 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 08, 2025

As always, excellent, efficient, friendly service. Great experience. Shout out to our advisor, Jim Horney. More

by RUBENG34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horney
Report | Print
Aug 12, 2025 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 06, 2025

Never had problems until last very disapointed. Issue with seat told me nothing is wrong. When I exit car plastic pops off from seat to the roadway. More

by DBARBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Washington responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via jsnsocial@johnsissonnissan.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 06, 2025

Jim my service rep is the best! Knowledgeable and polite-a real asset to the dealership More

by DRSLSTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 05, 2025

Cost for breaks and rotors astronomical and ridiculous I will be getting my work done elsewhere. More

by Fazekasjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick, Ronnie Cooper, Chase Andronas, Savannah Blussick
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

August 05, 2025

Very efficient and courteous all the time! The staff takes care of all your needs at all times! More

by macecch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 04, 2025

I think it’s disgusting that on a car that I bought there for a hefty price , that you charge a percentage on credit card transactions. Enjoy the $15!!!! More

by gvesely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The general manager
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Washington responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via jsnsocial@johnsissonnissan.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 31, 2025

The entire experience was phenomenal! I have previous positive dealings with Jim and Justin in your customer service department and have always been well pleased. Happy to share that Amy More

by jharford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 29, 2025

Justin was very thorough and detailed when we discussed the 120000 mile maintenance. The work was completed on schedule and as promised. More

by DIANEELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
Report | Print
Jul 29, 2025 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2025

Efficient and courteous. Scheduling was very easy and the staff was accommodating. Highly recommend this dealership. More

by Donna George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Amy
Report | Print
Jul 29, 2025 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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