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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
428 Reviews

428 Reviews of Mercedes-Benz of Washington - Service Center

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August 09, 2024

I have brought my car in for service 3 times, and each time from the moment i got in, I got a warm welcome , everyone is very professional, and knowledgeable., my car is in good shape. Very satisfied cu More

by CASTANEDA135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
Aug 09, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 07, 2024

Amy Nelson is a pleasure to work with in the service dept at the dealership More

by CRAFTONSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
Aug 09, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 07, 2024

Always great service. Staff always accommodating & knowledgeable. They keep you well informed. Always satisfied.. thorough. More

by RBEVEVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Cooper
Aug 09, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 07, 2024

The service Advisor James Forte is knowledgeable. Friendly and efficient! The Automobile Technician Isabelle, was quick to diagnose the issues, address them, and have the car back to me fast! I give More

by Aplusrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Forte and Isabelle the tech.
Aug 09, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 06, 2024

They did a great job and did it immediately once I brought my vehicle in for service More

by davidjsalicce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 06, 2024

Jim Horney has been my advisor for years. He is always prompt, explains everything and helps keep me up to date with my service needs. The service mgr Bob is friendly and checks in also. All More

by PNEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Dodworth, Jim Fronzaglio, Erin Blussick, Ronnie Cooper, Chase Andronas, Savannah Blussick
Aug 09, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 05, 2024

Service rep , James , kept me informed along the way and staff was very courteous. Sales rep, Mallie stopped by to chat and I thought that was wonderful. I was very pleased! More

by PAWILLIAMSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2024

Service met expectations in a reasonable amount of time. Service rep kept me informed along the way. More

by donborneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2024

Courteous, full explanation, strong communication. They showed they cared and caring goes along way with me. More

by d51perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horney
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 01, 2024

Excellent service and write up staff. Delivers a clean, freshly washed car promptly as promised. Offers a loner when desired More

by JACK87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Horney 👏👏#1
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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