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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
428 Reviews

428 Reviews of Mercedes-Benz of Washington - Service Center

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March 13, 2024

Justin is great to work with in Service. He’s helpful and reaches out and keeps me informed. More

by PHILLIPS7SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service
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Mar 14, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2024

Amy was great as usual. Courteous, thorough, explained the service and was timely in the delivery. More

by hut1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
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Mar 13, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 13, 2024

I had an emergency that was taken care of immediately. Amy was so helpful and professional. More

by Garycondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Mar 13, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2024

Excellent work and service and attention to customer. Very nice facilities and knowledgeable staff to hel you through the process More

by sfilippini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
Report | Print
Mar 13, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 12, 2024

This is the best car dealership that I have ever visited in the last 50 years. They go out of their way to make things right. More

by OsborneJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horney, Bob Anderson
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March 12, 2024

They picked up my vehicle and provided a loaner vehicle. To complete the repairs they needed to keep the vehicle for almost 3 days, but having the loaner held the inconvenience of not having my vehicle to a More

by JACKSO.JC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Nelson
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Mar 12, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 12, 2024

Very clean and high level of customer service. Thats about all I have to say. More

by MWILLIAMS2825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallie
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Mar 12, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 11, 2024

Justin was phenomenal and made me want to be a repeat customer. Jeremy is also the man the myth the legend More

by kylefeairheller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 11, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 11, 2024

Service personnel are welcoming and answer all of my questions. I arranged for a loaner, and it was in pristine condition. I’m very comfortable bringing my car to John Sisson for maintenance. More

by JDTHOMASMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Mar 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 11, 2024

Service was great! They got me in quickly and provided service vehicle so I didn’t have to sit and wait. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann
Report | Print
Mar 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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