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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
428 Reviews

428 Reviews of Mercedes-Benz of Washington - Service Center

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February 27, 2024

It's been a few days after the service done on my gl450 and so far so good..great service guys More

by MACHS8050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 27, 2024

Quickly took care of problem and got me out of there. They were very courteous. More

by KMCCART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Koschak
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February 27, 2024

The service was exceptional and they cleaned my car inside and out without me asking. Great job More

by vlorenzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Jim in the service dept
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Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 24, 2024

Staff vey friendly and knowledgeable. Very easy to work with. Feel I got a real nice deal! More

by Tom Abraham
Recommend Dealer
Yes
Employees Worked With
Creed, cliff, TJ, Angela, and Amanda.
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Feb 27, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 24, 2024

Thank you so much for the service that I received. Specially, A Jim and Britney who was very patient and fix all the problem I have. Thank you. More

by amyhoo1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fronzaglio
Report | Print
Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 24, 2024

excellent service and the service adviser Jim Horney is always helpful courteous and very understanding More

by DEBAILEY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Horney - FIVE STARS
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Feb 27, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 23, 2024

Excellent service from James and the staff at Mercedes-Benz of Washington. They were very efficient and corrected my problem with my vehicle quickly. More

by DRBOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 23, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 23, 2024

Got the appt in a short time. Were here on time to pick it up More

by EAPENMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Feb 27, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 22, 2024

Service advisor Justin was extremely helpful during the whole process and the loaner car women was also very helpful. More

by Baddecks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin service advisor
Report | Print
Feb 22, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2024

Way too expensive for routine maintenance. I paid almost $500 for oil change, tire rotation, etc. at MB. The SAME service on my 2021 Lincoln Nautilus was $108. More

by RAHUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Mercedes-Benz of Washington responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@johnsissonmercedes.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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