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Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
428 Reviews

428 Reviews of Mercedes-Benz of Washington - Service Center

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February 21, 2024

The experience was good. The assistance in getting a loaner car was very much appreciated. Only issue is that every time I bring in the car, it ends up costing me $3K. I h More

by rmaher0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Carpenter
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Feb 22, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

February 20, 2024

Top notch in every way. The service staff is second to none. Wouldn’t think to go anywhere else. More

by WALS1309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 20, 2024

The work was completed as requested and the service was completed by the time promised. More

by JSCHUBENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Blussick
Report | Print
Feb 20, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 12, 2024

I had a nice experience with John Sisson’s service team. Easy and fast service. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick, Ronnie Cooper, Chase Andronas, Savannah Blussick
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 17, 2023

Service experience was great! Thank you for everything Jim and creed and chase. Very professional More

by CONSUMERTEST28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick, Ronnie Cooper, Chase Andronas, Savannah Blussick
Report | Print
Nov 17, 2023 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 13, 2023

Couldn't be happier to work with Amy and the fine service department at John Sisson Mercedes. They kept me up to date on my repair process and did a top notch job. Everything was clearly explained, and the More

by DALEGARNERMEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
Report | Print
November 09, 2023

The manager was extremely helpful He listened to my concerns and helped solved them. I believe it will help me return. More

by revjudge4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fronzaglio
Report | Print
Nov 09, 2023 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 08, 2023

My questions and concerns were addressed in a timely manner and the loaner car I requested was granted More

by WEBB.JONATHAN88
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Nelson
Report | Print
Nov 08, 2023 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 08, 2023

I have been going here for 30 years. Always do a good job. Fast and efficient More

by wjfarmerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Blussick
Report | Print
November 06, 2023

Very professional. The team was able to accommodate service of my vehicle with my hectic work schedule. The communication was top notch More

by buckeyeinpgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Chipps
Report | Print
Nov 06, 2023 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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