Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Washington - Service Center

Washington, PA

4.7
428 Reviews

428 Reviews of Mercedes-Benz of Washington - Service Center

Sort by
November 05, 2023

Great service and responsiveness and explanation of issue with car Jim was great in service!!! More

by dianejmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim was great at Mercedes Benz in Washington pa.
Report | Print
Nov 06, 2023 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Nov 06, 2023 -

dianejmcdonald responded

Thanks!

November 04, 2023

Service staff is always professional and responsive. The work is done expeditiously, and loaner vehicles or a comfortable waiting area is available. More

by chris.gagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick
Report | Print
November 03, 2023

Very efficient and professional service. Amy Nelson is outstanding. Waiting suite is pleasant and welcoming. More

by JCGUINTO1
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
Report | Print
Nov 06, 2023 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 02, 2023

Knowledgeable, caring about their customers, comfortable atmosphere They know their customers needs and are happy to fulfill them More

by BMF4252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 02, 2023

Was unable to make it up there for a routine service so they came to me! Gave me the timeframe they would pick up my car and had it back before I was finished with work! More

by alicialucas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 02, 2023 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 01, 2023

Keep the schedule, and provide explanation in detail. And also waiting room is very nice and clean. More

by eun7133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 31, 2023

We were very pleased with the service appointment yesterday. Everything was done in a timely manner and all the people that we dealt with were friendly and professional. More

by lala6915126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
Report | Print
Nov 01, 2023 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2023

They were very helpful in figuring out the problem with our vehicle and repairing it More

by Volleyball.bjs55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
October 29, 2023

Holdover employees in service, sales and administration have maintained their friendliness, engagement and general helpfulness under new owners. More

by JYSWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy. Jim Horney, Cliff and Amanda
Report | Print
October 29, 2023

I've never been there in person but people on phone nice. And helpful thanks More

by gods.kid7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Oct 31, 2023 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1
...
41
42
43