Mercedes-Benz of Wesley Chapel

Very Pleased with your Dealership . ............Luis Fontanez our salesman is so excellent !!! He listens !!! He's has Patiences!!! Takes the time to explain everything !!! This is ............Luis Fontanez our salesman is so excellent !!! He listens !!! He's has Patiences!!! Takes the time to explain everything !!! This is our second purchase with him very Happy we found him !! More

Service was excellent. Thank you for the good work. We were very pleased, thank you. Thank you for the good work. We were very pleased, thank you. More

Very dissatisfied! Had to ask for help and get another adviser after waiting 40 min on a schedule appointment. Had issues after a normal Service D. Air pressure wasn’t Had to ask for help and get another adviser after waiting 40 min on a schedule appointment. Had issues after a normal Service D. Air pressure wasn’t checked, strut problem was not dedicated and my wind tint on the driver side was damaged. No attempt to even come to a resolution. Unhappy especially since I’ve taken my car there for 8 years More

It was definitely a great purchase experience at this dealership, from the sales agent to finance everything went smooth. They did a great job; I appreciate the cooperation and by being open to listen du dealership, from the sales agent to finance everything went smooth. They did a great job; I appreciate the cooperation and by being open to listen during the negotiation stages. This is our first Mercedes and my wife and I love it. More

I love the convenience at Wesley Chapel Mercedes Benz. Lindsay was professional, knowledgeable and infinitely patient and courteous to me. Lindsay was professional, knowledgeable and infinitely patient and courteous to me. More

Victoria and the team were great 😊 and am very happy with our purchase thank you again 😊 with our purchase thank you again 😊 More

Wesley Chapel Mercedes dealers are very cooperative and responsive. They help me get a car as my preferences and I has a good experience. responsive. They help me get a car as my preferences and I has a good experience. More

The service is excelente el trato del personal muy atentos y el ambiente muy saludable atentos y el ambiente muy saludable More

I recently moved to the area and had to take my car in for service. My service manager Alan Viera Sepulveda was amazing from the moment he introduced himself to my husband and I. He did a thorough inspect for service. My service manager Alan Viera Sepulveda was amazing from the moment he introduced himself to my husband and I. He did a thorough inspection of my car, and sent me the inspection form which was easy to read and understand. He recommended a few things like a fuel injector and explained the purpose of it and I agreed. My car is purring like a kitten and I love it. Overall service was excellent and I will continue going to Mercedes Benz to keep my car running properly. More

Passing through. Car trouble. Service wants to set an appointment, loaners are 2 Weeks out. I ask to speak with service manager and am put on hold … after 12 min of Car trouble. Service wants to set an appointment, loaners are 2 Weeks out. I ask to speak with service manager and am put on hold … after 12 min of silence I call again on line 2 and am unable to get through.instantly disconnected. I call and ask for the GM and he is useless… Doesn’t care I’m being treated like I’m bothering them with car trouble and suggests I deal with service. I inquired about trip interruption and all of a sudden I’m Speaking foreign tongue. xxx has happened to Mercedes Benz. They have absolutely fallen to the bottom of the barrel and my 19th Mercedes is my last. “Your call is important to us” xxxxxxxx More