My journey began with Ray, the best car salesman over at - LaLaRush
My journey began with Ray, the best car salesman over at Mercedes-Benz of Wesley Chapel about 6 years ago. It has been nothing short of great from the day I stepped into the dealership until now. While the dealership has had a facelift, the customer service has not faltered.
Susan in the service department is Amazing! She has been my service representative for 5 years. I love that she goes above and beyond to insure that I have the best experience possible. She also is very transparent and forth coming. From the courtesy of the staff when I drive up to drop my car off for service to the smiles of the cashiers are great as well! I really appreciate the patience, empathy, and grace that management showed Me and my family as well!
My only recommendation is that they need to fix the automated phone, answering service. It was very difficult to reach a live person.
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