Mercedes-Benz of Wesley Chapel

Mercedes-Benz of Wesley Chaple was amazing. The process was quick and painless. Kalib was absolutely wonderful. He was full of knowledge and not pushy which made our experience great. The process was quick and painless. Kalib was absolutely wonderful. He was full of knowledge and not pushy which made our experience great. More

Matt the service manager is knowledgeable and works to satisfy my auto needs. Great asset to the company satisfy my auto needs. Great asset to the company More

Sales person (Ashley) was great. Also, there were no extra or hidden fees added to the sale. Major downside though, I was overcharged several hundred dollars on my registration w Also, there were no extra or hidden fees added to the sale. Major downside though, I was overcharged several hundred dollars on my registration when I transferred my DV tag, they even admitted that the price was incorrect. I was told they would get back with me on the refund, but after several calls, messages left, emails, and texts, I have not heard back at all from anyone. I would have wholeheartedly recommended this place beforehand but the $300+ dollar overcharge is unacceptable, especially for disabled veterans like myself. More

Excelent service, easy process, clean, knowledge, dedication, Value as a customer, exceeded expectations, took time to explain. dedication, Value as a customer, exceeded expectations, took time to explain. More

Friendly service in a comfortable atmosphere, they got right to it and completed my vehicle service in under a few hours. Will definitely go back! right to it and completed my vehicle service in under a few hours. Will definitely go back! More

Purchased a used Mercedes, a couple of weeks back. During that time period a few question came up. Called my Sales Associate Claude Gourzong. We made an appointment where he worked with me directly t During that time period a few question came up. Called my Sales Associate Claude Gourzong. We made an appointment where he worked with me directly to get my concerns addressed. Both concerns ended up with service they were extremely professional, addressed the situation immediately, called me to the shop area and explained what they found and how it was reminded. Total time at dealer 2 hours. I own two Mercedes currently and will be using Westly Chapel for all my service. More

Customer service was outstanding! My service advisor was very knowledgeable and professional. I understood what needed to be accomplish for my B service visit for my car and Darryl to My service advisor was very knowledgeable and professional. I understood what needed to be accomplish for my B service visit for my car and Darryl to care of me. Thanks again! More

Great customer service. I got there 30 min earlier than my time and was taken right away. Explain what was going to take place and car was ready as promised. All staff is fr I got there 30 min earlier than my time and was taken right away. Explain what was going to take place and car was ready as promised. All staff is friendly and courteous and really make the customer feel welcome. i would recommend this company to whoever owns a Mercedes to come here for service plus a free car wash at the end. More

Great service! No complaints. My car was clean when I got it back, five starts! No complaints. My car was clean when I got it back, five starts! More

Friendly environment, employees helpful and accommodating. No delay and able to meet up with pick up time. accommodating. No delay and able to meet up with pick up time. More