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Mercedes-Benz of Wesley Chapel
Wesley Chapel, FL
467 Reviews
Mercedes-Benz of Wesley Chapel is the premier destination for all things Mercedes-Benz in the north Tampa area. Located in Wesley Chapel at the corner of Cypress Ridge Blvd and Willow Oak Dr, our dealership serves residents from surrounding Land O' Lakes, Pebble Creek, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Wesley Chapel has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 467 reviews
February 03, 2022
A new tag holder was ordered for license plate by Matt Brower during my previous visit, on December 24th, 2021. Marc Scotch used the four new nuts on new tag holder to secure tag, on January 28, 2022. Brower during my previous visit, on December 24th, 2021. Marc Scotch used the four new nuts on new tag holder to secure tag, on January 28, 2022. More
by SG
Employees Worked With
Marc Scotch
January 31, 2022
Prompt response and great service My time was valued and Prompt response and great service My time was valued and rep was very informative about my service and car Prompt response and great service My time was valued and rep was very informative about my service and car More
by fawzi
Employees Worked With
Ananda
January 30, 2022
Horrible customer service. They only seem to care about the sale and not continued customer service after the sale. Will never buy from this dealership again. Very disappointed in this Autonation dealershi the sale and not continued customer service after the sale. Will never buy from this dealership again. Very disappointed in this Autonation dealership.If I could give 0 stars I would. More
by Totesbylaura
Employees Worked With
Skylar (she was awesome, Mr Kerr (could care less about the customer)
January 27, 2022
After driving 1 1/2 hours for my appointment to have a part installed, I found out that the part had never been ordered. This after being told the part was at the dealership! The Service Manager did rea part installed, I found out that the part had never been ordered. This after being told the part was at the dealership! The Service Manager did react to the problem, provided me with a loaner and ordered the part. The service writer was of no help! More
by mjhalfon1
Employees Worked With
The Service Manager
January 25, 2022
Mr. Cannon was great the problem was they add dent protection to every deal told right upfront did not want this after we negotiated the deal it was on there again told them to take it off and they di protection to every deal told right upfront did not want this after we negotiated the deal it was on there again told them to take it off and they did by this time it was after closing time and then went to finance i was tired and didn't read the whole contract my bad. About 2 weeks later was sending contract to my accountant for tax purposes and noticed the finance person added it on there again 3 times now. I contacted Mr. Cannon who is a great salesman said he would try and resolve this but didn't happen i have called their multiple times to get my 500 hundred dollars back even called the GM and no return call from him either. Scott More
by stega1234
Employees Worked With
Ray Cannon
