Mercedes-Benz of Wesley Chapel

The dealership is always clean and orderly as expected from a Mercedes dealership. The porters are always prompt and the service department goes above to assist. Susan, my rep in the service department is from a Mercedes dealership. The porters are always prompt and the service department goes above to assist. Susan, my rep in the service department is amazing, and goes out of her way to ensure you are taken care of. More

Service department and Advisor were awesome. Have been visiting Mercedes of Wesley Chapel for the last 10 years.. Have been visiting Mercedes of Wesley Chapel for the last 10 years.. More

Always trying to sell me a new car when I come in. Then I call back, hours later, they forgot they had my car! Rushed thru my service and now my engine light is on….service was incredibly bad. Then I call back, hours later, they forgot they had my car! Rushed thru my service and now my engine light is on….service was incredibly bad. More

I have only had the opportunity to experience the service department. My experience has been spectacular. Each person has gone out of their way to make sure that my car was given excellent workmanship. Each department. My experience has been spectacular. Each person has gone out of their way to make sure that my car was given excellent workmanship. Each time I rode my car out , it rode like it was brand new. Thank you so much everyone for all you attention and great professional work. More

Service department was awesome. Have been having my car serviced at Mercedes of Tampa Bay for several years. I felt that Tampa’s service department has been going down hill for qu Have been having my car serviced at Mercedes of Tampa Bay for several years. I felt that Tampa’s service department has been going down hill for quite some time. Decided to make the drive to Wesley Chapel… It was worth the drive … very courteous and efficient and responsive to my concerns . More

Everything was great at the dealership. .great experience . We love our cars and it was so easy. .great experience . We love our cars and it was so easy. More

Brianna my Service Advisor was very pleasant and knowledgeable. Dealership is top rated they really care about you as a customer. knowledgeable. Dealership is top rated they really care about you as a customer. More

Great service very welcome place love it and love my car definitely recommend Thanks everyone for the attention definitely recommend Thanks everyone for the attention More

My salesman at WCMB was Aymen, who was great. I test drove the model I wanted, but didn't care for the one they had in stock. About two weeks later he called to say a new color had arrived. It wa I test drove the model I wanted, but didn't care for the one they had in stock. About two weeks later he called to say a new color had arrived. It was perfect. Of course, then there is the 4-hour drudgery of the actual purchase, which seems unavoidable at any car dealership. Although I haven't yet used their service department, I recommend WCMB for their sales group. More

Matt in the service department took great care of us. Had our Sprinter taken care of and back on the road in a timely manner and kept in communication with us the entire way. Had our Sprinter taken care of and back on the road in a timely manner and kept in communication with us the entire way. More