Mercedes-Benz of Wesley Chapel - Service Center

Very comfortable waiting room while the car is being serviced. Great amenities and upscale Surroundings. serviced. Great amenities and upscale Surroundings. More

Thomas is always wonderful to work with. My S450 glass was replaced in a timely manner. The only obstacle was the time I had to wait for the appointment due to lack of loaner cars. My S450 glass was replaced in a timely manner. The only obstacle was the time I had to wait for the appointment due to lack of loaner cars. More

Scheduling a service for this vehicle has been easy to do with the online appointment option. Service has been easy to work with as well. with the online appointment option. Service has been easy to work with as well. More

Carrie was amazing and extremely helpful. He took his time to explain why it is important to service my car on time. He took his time to explain why it is important to service my car on time. More

I was satisfied with the personal service and details given. The customer service was exceptional and this was a great experience. given. The customer service was exceptional and this was a great experience. More

It was my first time at this specific location and I had an amazing experience!! Everyone was very friendly, nice and professional. My car was given back in a timely manner. I will be definitely recommendin an amazing experience!! Everyone was very friendly, nice and professional. My car was given back in a timely manner. I will be definitely recommending this dealership to other people. 100% Satisfied. More

Austin was great every step of the way. He took his time to explain services offered, but did not push me to buy services that I did not want. He made me aware of what options I had, and le He took his time to explain services offered, but did not push me to buy services that I did not want. He made me aware of what options I had, and left it up to me to make the decision. I have been to other service departments where they feel really pushy in getting you to buy all the services. I will be returning there to service my vehicle. Thanks for a great customer service! More

The dealership is very clean, comfortable and welcoming. The staff is kind, courteous and professional. The staff is kind, courteous and professional. More

Service was excellent, Matthew was knowledgeable and proficient. I can’t think of anything else to say to get to the 15 word minimum. proficient. I can’t think of anything else to say to get to the 15 word minimum. More

Very pleased with the quality of service. Found Mathew very knowledgeable. Came in with difficult issue on my Sprinter, the tech Jonathon diagnosed it correctly. Vehicle is running exception Found Mathew very knowledgeable. Came in with difficult issue on my Sprinter, the tech Jonathon diagnosed it correctly. Vehicle is running exceptionally. Job well done! More