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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
290 Reviews

290 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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March 13, 2023

Very pleased with the quality of service. Found Mathew very knowledgeable. Came in with difficult issue on my Sprinter, the tech Jonathon diagnosed it correctly. Vehicle is running exception More

by penny_sipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and Jonathon
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Mar 17, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! Drive safe, and we'll see you on the road.

March 10, 2023

I had a great experience! !! Matt was very helpful and knew exactly what I needed Diana More

by Martinodiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 09, 2023

this dealership is very clean inside ,people are very friendly from the time you step inside till the time you leave.i was helped by Mr.Austin he was so helpfull so honest wonderfull experience. More

by chefadi001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello , it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 13, 2023 -

chefadi001 responded

Always recommend your dealership to other people.

March 07, 2023

Mike was great! !! Great personality and very friendly. I was in and out and appreciate the service. More

by dmarquetti86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL NANKOVITCH
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Mar 12, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2023

Excellent service. Got my car in. Shuttled me back home and completed the job before end of day. Pricing was fair as well. More

by Sean Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 09, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Sean, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 04, 2023

Experience couldn't have been better. Professional, timely, and problem with car was solved, who could ask for more? More

by yopahoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Team Mike in service
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Mar 07, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 01, 2023

My Service Advisor (Matthew) was very courteous and communicated effectively. He kept me informed of the status of my repair without prompting. I'm very satisfied with the experience. More

by MB580
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 05, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 28, 2023

Always pleasant and timely with service and follow up. Always recommend this dealership to anyone looking for a Mercedes More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Roseberry
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Mar 06, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Kristin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 27, 2023

Brian my service consultant kept me well informed from beginning to end on my vehicle progress. I knew the upfront cost…so no surprises. The repair was done in a timely manner and everyone involved was More

by mgreen0361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 25, 2023

Very polite and will take care of you as swiftly as possible I have no complaints. More

by Cheffcityy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Williams
Report | Print
Mar 01, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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