Mercedes-Benz of Wesley Chapel - Service Center

I was in for a recall on my car, and was handle in a professional manor professional manor More

Everything was done smoothly as we had a recall for the rear camera of our vehicle. Mike did his due diligence to communicate with the service team to investigate and address the "low coolant" issue. Vinni rear camera of our vehicle. Mike did his due diligence to communicate with the service team to investigate and address the "low coolant" issue. Vinnie offered a trade-up program for my vehicle which I politely declined at the moment, however, I appreciated the offer. More

Called to see if they could get me in. they were good to get me in to check out my problem and close my roof so I would not get wet in side they were good to get me in to check out my problem and close my roof so I would not get wet in side More

Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner. cheerful. They answered all of my questions in a very polite manner. More

We were traveling with our sprinter RV when the starter battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and eff battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and efficient service team helping out weary travelers was just what we needed! More

Very good in every aspect, Austin was very helpful. You should not have a minimum.Sometimes good is all you need to say. You should not have a minimum.Sometimes good is all you need to say. More

Susan always takes great care of us. Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for her professional and knowledgeable handling of our needs. More

Thorough, efficient service, as requested by my service advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's nice to hear once in a while. More

Lindsey was a great help. Answered all questions and we received our quote for new tires in a timely manner. We did get the tires there and are very happy with the service we Answered all questions and we received our quote for new tires in a timely manner. We did get the tires there and are very happy with the service we received. More

My service advisor was Susan who is professional, knowledgeable about the brand, and pleasant to do business with. knowledgeable about the brand, and pleasant to do business with. More