Mercedes-Benz of Wesley Chapel - Service Center

My service advisor Matthew was awesome please keep me assigned to him for all future visits. assigned to him for all future visits. More

As a general rule after one visit @ a new contact I am not submitting any reply to any survey request. My first visit to MB of Wesley Chapel was a very positive one. Therefore I make an exception. Made w not submitting any reply to any survey request. My first visit to MB of Wesley Chapel was a very positive one. Therefore I make an exception. Made website appointment late evening for 11 AM next day. Assistance from outside area to service department was friendly, efficient and flawless. Handling my case by Thomas Allen was efficient, professional and on time. His advice was customer oriented, showed fairness and common sense. My entire visit was a pleasure and I think I found a new place servicing my car from now on. However, recommending your company to others is at this time too early for me. Thank you. More

I was in for a recall on my car, and was handle in a professional manor professional manor More

Everything was done smoothly as we had a recall for the rear camera of our vehicle. Mike did his due diligence to communicate with the service team to investigate and address the "low coolant" issue. Vinni rear camera of our vehicle. Mike did his due diligence to communicate with the service team to investigate and address the "low coolant" issue. Vinnie offered a trade-up program for my vehicle which I politely declined at the moment, however, I appreciated the offer. More

Called to see if they could get me in. they were good to get me in to check out my problem and close my roof so I would not get wet in side they were good to get me in to check out my problem and close my roof so I would not get wet in side More

Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner. cheerful. They answered all of my questions in a very polite manner. More

We were traveling with our sprinter RV when the starter battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and eff battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and efficient service team helping out weary travelers was just what we needed! More

Very good in every aspect, Austin was very helpful. You should not have a minimum.Sometimes good is all you need to say. You should not have a minimum.Sometimes good is all you need to say. More

Susan always takes great care of us. Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for her professional and knowledgeable handling of our needs. More

Thorough, efficient service, as requested by my service advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's nice to hear once in a while. More