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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
289 Reviews

289 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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January 04, 2023

Michael "Austin" Albritton was my service advisor. Austin was courteous and professional throughout the entire process. He explained the services performed. Nio hidden fees or "surprise billing". I More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Austin" Albritton
Jan 06, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 26, 2022

Great customer service. Thomas was very friendly, helpful and polite. He answered all my questions. More

by Mercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 28, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Mercy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Thank you, and have a fantastic day!

December 24, 2022

Outstanding service! Gorgeous dealership!! Thomas was very helpful and professional. Very pleasant experience all around. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 26, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2022

I’m very happy with my Car service every time I Visit. My service manager Ms. Susan Cardozo very helpful from schedule to finish. I am very Happy with this Wesley chapel Mercedez-Benz. More

by jaybhalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Cardozo
Dec 26, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2022

Service A was seamless, dealership had my car for about 7 hrs. At the service price points, Mercedes should consider providing a a better clean other than the general front vacuum and light car wash. More

by Merandall67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 27, 2022 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

December 20, 2022

I received quality service from Bryan and Daniel. Both of them were very informative and helpful. This is a great Mercedes dealership. More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Daniel
Dec 23, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 19, 2022

Service is on time and people that work In Wesley Chapel Mercedes are nicer than Mercedes of Tampa. More

by Tgersdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Cardoso
Dec 22, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2022

Darrel was very helpful and very professional. I was at the dealer for a service A. I was going to wait for the service. I mentioned that the panel between the windshield and the sunroof was More

by JMITCHELL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darell Williams
Dec 20, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 12, 2022

I feel that this dealership service reps are always trying to sell things and the price seems high. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Dec 15, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Jean, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

The service was excellent. The time frame for the repairs to be completed was right on time. I would recommend family and friends for service. Customers waiting area was neat a More

by nana1950love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Dec 15, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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