Mercedes-Benz of Wesley Chapel - Service Center

Michael "Austin" Albritton was my service advisor. Austin was courteous and professional throughout the entire process. He explained the services performed. Nio hidden fees or "surprise billing". I Austin was courteous and professional throughout the entire process. He explained the services performed. Nio hidden fees or "surprise billing". I am very satisfied with the service provided at Mercedes Benz of Wesley Chapel. More

Great customer service. Thomas was very friendly, helpful and polite. He answered all my questions. Thomas was very friendly, helpful and polite. He answered all my questions. More

Outstanding service! Gorgeous dealership!! Thomas was very helpful and professional. Very pleasant experience all around. Gorgeous dealership!! Thomas was very helpful and professional. Very pleasant experience all around. More

I’m very happy with my Car service every time I Visit. My service manager Ms. Susan Cardozo very helpful from schedule to finish. I am very Happy with this Wesley chapel Mercedez-Benz. My service manager Ms. Susan Cardozo very helpful from schedule to finish. I am very Happy with this Wesley chapel Mercedez-Benz. More

Service A was seamless, dealership had my car for about 7 hrs. At the service price points, Mercedes should consider providing a a better clean other than the general front vacuum and light car wash. hrs. At the service price points, Mercedes should consider providing a a better clean other than the general front vacuum and light car wash. More

I received quality service from Bryan and Daniel. Both of them were very informative and helpful. This is a great Mercedes dealership. Both of them were very informative and helpful. This is a great Mercedes dealership. More

Service is on time and people that work In Wesley Chapel Mercedes are nicer than Mercedes of Tampa. Mercedes are nicer than Mercedes of Tampa. More

Darrel was very helpful and very professional. I was at the dealer for a service A. I was going to wait for the service. I mentioned that the panel between the windshield and the sunroof was I was at the dealer for a service A. I was going to wait for the service. I mentioned that the panel between the windshield and the sunroof was looking like it was spiraling. Darrel checked and it was under the manufacture warrenty. He provided me with a loaner vehicle. The next day he called and I picked up my vehicle. The repair was complete. Great service. More

I feel that this dealership service reps are always trying to sell things and the price seems high. trying to sell things and the price seems high. More

The service was excellent. The time frame for the repairs to be completed was right on time. I would recommend family and friends for service. Customers waiting area was neat a The time frame for the repairs to be completed was right on time. I would recommend family and friends for service. Customers waiting area was neat and clean. More