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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
289 Reviews

289 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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September 01, 2022

great service, my service advisor Jose was awesome, thorough, explained everything to me. the facility was immaculate and everyone was kind and friendly. More

by Meredithequity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sepulveda
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Sep 06, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2022

My service team lead by Susan pays attention to details, communicates well and always acts with a sense of urgency! More

by Noe1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan C.
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Sep 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! Feel free to stop by if you ever need any more help.

August 26, 2022

Lindsey was very informative she was very patient with me and my concerns. 💖❤💕👍 she also followed up with me.Im happy to have her as my Advisor. 👍🇯🇲 More

by 8566879sb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey👍💯
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Aug 30, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

Courteous - Service rep knew his stuff, very impressed. Friendly. explained in detail what I needed to know. More

by j.tauber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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August 21, 2022

Service technician was outstanding he was very patient and a dream to work with. One of a kind More

by whitedj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell williams
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Aug 26, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 15, 2022

Very professional and very courtesy, I would recommend them to anyone who wants to buy a car. More

by swoolfork67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
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Aug 19, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2022

Extremely professional dealership from check in to service review with my service professional to payment and checkout. More

by GLKowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Allen
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Aug 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 08, 2022

Excellent service & customer service! Since I arrived everyone went above and beyond to answer my questions and assist me the best way possible! More

by Yisela Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Report | Print
Aug 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Yisela, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2022

Service and customer relations is excellent. No complaints from me. Matthew my service advisor is always cool and informative. More

by Rotarystig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew schronce
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Aug 08, 2022 -

Rotarystig responded

Thanks for the great service

Aug 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2022

Service department is very responsive but time estimating and consistent communication is lacking and needs to be improved More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lyndsey
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Aug 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us If you are willing, please call our General Manager at (813) 200-7788 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. .

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