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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
289 Reviews

289 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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February 26, 2024

MB of Wesley Chapel always had great customer service and the service advisors are always thorough and excellent. The technicians provide real time updates and ensure to coordinate loaner vehicles when they More

by Eherrer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Schonce
Mar 02, 2024 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 02, 2024

Very professional and knowledgeable. My experience went well and the person who kept me informed was very kind. More

by lmbrooks1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 04, 2024 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2023

I had a really great experience at Mercedes-Benz Wesley Chapel. I was able to purchase my first Mercedes-Benz vehicle from this dealership. The staff were very nice, professional and knowledgeable. Oh an More

by gsccell65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Albritton
Dec 08, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 05, 2023

We went for service for both of our cars. One was scheduled and the other unscheduled. They were courteous and efficient and did a great job on both cars. More

by h8painmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Dec 08, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 05, 2023

Great service! From the moment you pull into the service bay these people go out of their way to make you feel special. Dealership is clean and all of the staff me More

by Calo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitzi (receptionist), Lindsey (service), Rodney (sales)
Dec 08, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Calo, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

November 16, 2023

Overall great Customer Service, Justin Service Manager is always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. More

by marilynbrewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AUSTIN ALBRITTON
Nov 19, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

The dealership was very responsive. We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activi More

by Xiaoli Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
Nov 16, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2023

Great Service! Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I hig More

by katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Katz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

November 11, 2023

Always returned calls. Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments More

by 2tiquers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Nov 15, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Customer satisfaction is paramount! Service department very efficient and I am grateful for their attention to detail. Noticed a missing part from my front bumper on my GLE which was ob More

by pdanysh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
Dec 28, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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