Mercedes-Benz of Wesley Chapel - Service Center

MB of Wesley Chapel always had great customer service and the service advisors are always thorough and excellent. The technicians provide real time updates and ensure to coordinate loaner vehicles when they the service advisors are always thorough and excellent. The technicians provide real time updates and ensure to coordinate loaner vehicles when they estimate the service for my vehicle will be longer than a few hours for my convenience. More

Very professional and knowledgeable. My experience went well and the person who kept me informed was very kind. My experience went well and the person who kept me informed was very kind. More

I had a really great experience at Mercedes-Benz Wesley Chapel. I was able to purchase my first Mercedes-Benz vehicle from this dealership. The staff were very nice, professional and knowledgeable. Oh an Chapel. I was able to purchase my first Mercedes-Benz vehicle from this dealership. The staff were very nice, professional and knowledgeable. Oh and the cookies are the bomb! This is one of the best hospitable dealerships in the greater Tampa area. More

We went for service for both of our cars. One was scheduled and the other unscheduled. They were courteous and efficient and did a great job on both cars. One was scheduled and the other unscheduled. They were courteous and efficient and did a great job on both cars. More

Great service! From the moment you pull into the service bay these people go out of their way to make you feel special. Dealership is clean and all of the staff me From the moment you pull into the service bay these people go out of their way to make you feel special. Dealership is clean and all of the staff members are polite, professional and eager to help. Lindsey Roseberry the service advisor is absolutely fantastic. They always answer all of my questions and they get me in and out in a timely manner. More

Overall great Customer Service, Justin Service Manager is always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. More

The dealership was very responsive. We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activi We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activities. More

Great Service! Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I hig Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I highly recommend to everyone! More

Always returned calls. Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments More

Customer satisfaction is paramount! Service department very efficient and I am grateful for their attention to detail. Noticed a missing part from my front bumper on my GLE which was ob Service department very efficient and I am grateful for their attention to detail. Noticed a missing part from my front bumper on my GLE which was obviously missed when I was in tampa. Ordered part , installed! Thank you More