Mercedes-Benz of Wesley Chapel - Service Center

Purchased a used Mercedes, a couple of weeks back. During that time period a few question came up. Called my Sales Associate Claude Gourzong. We made an appointment where he worked with me directly t During that time period a few question came up. Called my Sales Associate Claude Gourzong. We made an appointment where he worked with me directly to get my concerns addressed. Both concerns ended up with service they were extremely professional, addressed the situation immediately, called me to the shop area and explained what they found and how it was reminded. Total time at dealer 2 hours. I own two Mercedes currently and will be using Westly Chapel for all my service. More

Customer service was outstanding! My service advisor was very knowledgeable and professional. I understood what needed to be accomplish for my B service visit for my car and Darryl to My service advisor was very knowledgeable and professional. I understood what needed to be accomplish for my B service visit for my car and Darryl to care of me. Thanks again! More

Great service! No complaints. My car was clean when I got it back, five starts! No complaints. My car was clean when I got it back, five starts! More

Friendly environment, employees helpful and accommodating. No delay and able to meet up with pick up time. accommodating. No delay and able to meet up with pick up time. More

This is, by far, the absolute worst service department I have ever had the displeasure of having to deal with. have ever had the displeasure of having to deal with. More

Susan Cardoso is top notch! She managed to get me in and out in a timely fashion even though the scheduler made an error. She’s the best. She managed to get me in and out in a timely fashion even though the scheduler made an error. She’s the best. More

Our Mercedes was brought in for brakes. Had a good service experience and Allen is great to work with. Will be back again. Had a good service experience and Allen is great to work with. Will be back again. More

Great service, again. Prepared my vehicle for a long trip. I appreciate the fine work and that they are always honest with me. Prepared my vehicle for a long trip. I appreciate the fine work and that they are always honest with me. More

Although I was surprised that my car was taken to Wesley Chapel rather than the Tampa dealership, the distance from Riverview happens to be somewhat similar. I must say that the staff at MB Wesley Chapel i Chapel rather than the Tampa dealership, the distance from Riverview happens to be somewhat similar. I must say that the staff at MB Wesley Chapel is friendlier than the staff at MB Tampa. I will be using MB Wesley Chapel again. More

Very friendly and experienced staff. They always welcome with small and always help with your questions or concern. I love this dealer site. They always welcome with small and always help with your questions or concern. I love this dealer site. More