Mercedes-Benz of Wesley Chapel - Service Center

The service is always great, however I came in requesting service A2 per the message the car gave me, and what my invoice shows is Service B (much more expensive). I don't understand why but I didn't see it service A2 per the message the car gave me, and what my invoice shows is Service B (much more expensive). I don't understand why but I didn't see it until I got home and really looked at the bill.The car was ready at noon, but I wasn't given the bill for another 30 minutes. More

The drive from my house to the Dealership was a long one but absolutely worth it. Even though I got there at almost closing time, they still managed to service my car. Great service!!! but absolutely worth it. Even though I got there at almost closing time, they still managed to service my car. Great service!!! More

Excellent service, clean and cozzy. The personnel was very respectful and professional. Also, the service was done in the time proposed The personnel was very respectful and professional. Also, the service was done in the time proposed More

Matt the assistant service manager always works hard to find solutions to my auto issues. Without him I would probably take my business elsewhere. find solutions to my auto issues. Without him I would probably take my business elsewhere. More

Immaculate and sharp. They treated me like I was welcome and gave me the service I needed without any problems and even a couple laughs. I'd buy my next AMG here. They treated me like I was welcome and gave me the service I needed without any problems and even a couple laughs. I'd buy my next AMG here. More

I was told 2 hours wait. Turned to 4/12 hours wait with out update. Turned to 4/12 hours wait with out update. More

Great friendly atmosphere and personalized treatment. Open communication with the customer and effort to provide updates. Open communication with the customer and effort to provide updates. More

Excellent services, Mr Thomas was very professional in his explanation of the needed maintenance problem ,was very prompt on contacting me with updates his explanation of the needed maintenance problem ,was very prompt on contacting me with updates More

Early morning appointments are the best. Staff is efficient and friendly. I wish I could have my tire air pressure balanced at the prescribed air pressure as a part of the inspection/service Staff is efficient and friendly. I wish I could have my tire air pressure balanced at the prescribed air pressure as a part of the inspection/service. Thanks More

I love coming to this dealer because the service that I received is excellent & the staff is very friendly. received is excellent & the staff is very friendly. More