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Mercedes-Benz of Wesley Chapel - Service Center
Wesley Chapel, FL
287 Reviews
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287 Reviews of Mercedes-Benz of Wesley Chapel - Service Center
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March 25, 2022
I would give zero stars if I could. Do not bring your car here. Take it to the Mercedes Benz of Tampa. The person who did NOT help with my car was Matthew Shronce. I brought my car in t Do not bring your car here. Take it to the Mercedes Benz of Tampa. The person who did NOT help with my car was Matthew Shronce. I brought my car in to get my speakers fixed. He assured me he would take a look at all speakers and get it fixed. Not only was he not able to get the fix covered by my extended warranty and charged my 1400 dollars, but when I got my car back, my speakers still sounded blown out. I immediately went back to Matthew not 5 minutes after leaving the dealership and he tells me, I’m simply playing my music too loud and I should taper the volume. The nerve after I just paid 1400 to get nothing fixed. So then I take it to Mercedes of Tampa, they find that my speakers ARE blown out and they fix it along with another handful of problems wesley chapel did not find when keeping my car OVERNIGHT when they said it would take 2 hours max. And to boot, the dealership of tampa was able to get everything covered by my warranty. I will be disputing my charge. I was extremely unsatisfied and disappointed and outraged with my time with Mercedes Benz of Wesley Chapel, and Matthew Schronce. I would not like to be contacted again by him. More
by 24victorp
Employees Worked With
Matthew Shronce
March 21, 2022
Always do a great job! Alem is new to the dealership in the past several months, looks like he is fitting in quite well. Nice young man. Alem is new to the dealership in the past several months, looks like he is fitting in quite well. Nice young man. More
by Craig's Car
Employees Worked With
Alem Vasquez
March 18, 2022
Love this dealership! Professional service team that always gives easy to understand information and awesome service. Professional service team that always gives easy to understand information and awesome service. More
by msmarcheta
Employees Worked With
Darrell Williams and Ray Cannon
March 16, 2022
I have a diesel car and I'm always leery of taking it to the small shop to get worked on. Every time my car requires an oil change I take it to the dealer. Service was timely and my car showed up clean as a the small shop to get worked on. Every time my car requires an oil change I take it to the dealer. Service was timely and my car showed up clean as a whistle. Not only was the weight comfortable but my service representative managed to save me some money on the oil change too. More
by M0L0TOV
Employees Worked With
Matthew Schronce
March 11, 2022
the service visit was what i expected from MERCEDES, doing what was needed and not doing what was not needed, not like other service dealers look in to cash payment discounts or service discounts doing what was needed and not doing what was not needed, not like other service dealers look in to cash payment discounts or service discounts More
by ruann81
Employees Worked With
ALLEN service rep worked out all the kinks
March 09, 2022
They always get me right! Got my service B and fixed my right windshield wiper! My service rep Darrell was fast efficient got me in and out with the loaner bc I had to go to w Got my service B and fixed my right windshield wiper! My service rep Darrell was fast efficient got me in and out with the loaner bc I had to go to work. Appreciate you guys for staying consistent:) More
by Marhar1930
Employees Worked With
Darrell
