Mercedes-Benz of Wesley Chapel - Service Center

the service visit was what i expected from MERCEDES, doing what was needed and not doing what was not needed, not like other service dealers look in to cash payment discounts or service discounts doing what was needed and not doing what was not needed, not like other service dealers look in to cash payment discounts or service discounts More

They always get me right! Got my service B and fixed my right windshield wiper! My service rep Darrell was fast efficient got me in and out with the loaner bc I had to go to w Got my service B and fixed my right windshield wiper! My service rep Darrell was fast efficient got me in and out with the loaner bc I had to go to work. Appreciate you guys for staying consistent:) More

I have been a customer of Mercedes Benz of Wesley Chapel for several years now and everytime I go in for service, I’m always treated with respect. I recommend their service because they have always done a g for several years now and everytime I go in for service, I’m always treated with respect. I recommend their service because they have always done a good job in servicing my vehicles through out the years. Also, Brian, the service employee who help me out was outstanding. He gave the time it would take for the service and it was exactly what he said. More

I am very pleased with the excellent service that Matthew Schroeder and Michelle Jones provided in resolving a very difficult problem with my C300 brakes. I feel they both went above and beyond in their cust Schroeder and Michelle Jones provided in resolving a very difficult problem with my C300 brakes. I feel they both went above and beyond in their customer service commitment. Mercedes Benz should be proud to have them as part of their staff. More

After rating of 5 stars - no further comments. However, the only negative experience was at the time of purchase. Actual car milage was 5000 more than advertised. Then had to negotiate further However, the only negative experience was at the time of purchase. Actual car milage was 5000 more than advertised. Then had to negotiate further which was a hassle. More

I absolutely love the team of service agents that I get to work with at Mercedes Benz. They care about you and your car but also your family and life. Thomas Allen in particular is an outstanding agent and to work with at Mercedes Benz. They care about you and your car but also your family and life. Thomas Allen in particular is an outstanding agent and has always maintained a relationship with me as a client. I appreciate being remembered and being treated with sincere professionalism. More

This dealership at Wesley Chapel and the members treated us great. We felt at ease with them and they handled our problem greatly. Thank you Robert B us great. We felt at ease with them and they handled our problem greatly. Thank you Robert B More

They kept pushing my service until I am out of warranty . then I had to pay for the service. I went somewhere else. I am so upset then I had to pay for the service. I went somewhere else. I am so upset More

I made appt. for my service. I had to wait several weeks for the appt. in order to have a loaner car available. I got a voicemail the day before telling me no l for my service. I had to wait several weeks for the appt. in order to have a loaner car available. I got a voicemail the day before telling me no loaner was available, and did I want to reschedule. When I called, the service dept. was able to reassure me I would have the loaner, which worked out fine. The loaner is important to me. Thomas was my service writer, and he was easy to work with and professional. My service was taken care of timely, and Thomas communicated with me timely as well. More