Back

Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
289 Reviews

289 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

Sort by
November 01, 2023

I drive an extra 10 miles to get to this dealer. They took the time to diagnose and repair a problem that another Mercedes dealer failed to repair. Their technicians are thorough and know what they More

by BT43
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Roseberry
Nov 04, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2023

Hands down the best Mercedes dealer in the bay area. From sales to service, this dealer consistently goes above and beyond for their customers. More

by msforza150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
Nov 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2023

I have 2 AMGs under warranty. I won't bring them here because their service pricing is completely out of line. They charge at least twice what the same service costs at other Merc More

by JD
Recommend Dealer
No
Employees Worked With
Susan
Oct 19, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (813) 200-7788 so we can assist you further.

October 16, 2023

Easy to make appointments on line. Problems identified and taken care of under warranty. No problems. More

by ccolms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nankovitch
Oct 19, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 16, 2023

Darrell Williams has been a great help when I come in for service. He is knowledgeable and he addresses my concerns with great care. I truly appreciate his assistance. More

by amooreii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Oct 19, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. If you ever need help, just give us a call. Happy motoring!

October 14, 2023

My first time visiting theMercedes Benz Wesley Chapel dealership since moving to Florida from New Jersey a few months ago I was very impressed with everyone I came into contact with on the day. I had a More

by ANNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Schronce, Vinnie Antonello, Daniel Blackledge
Oct 16, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Annette, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

October 07, 2023

Respectful, knowledgeable and customer friendly team at Mercedes Benz Wesley Chapel. Darrell sets the tone! His positive and respectful attitude towards his customers is why I was referred to MBWC and tha More

by Clara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Oct 09, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Clara, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 06, 2023

Darrell Williams treats customers with respect and works diligently to get your car serviced as expeditiously as possible and provides updates throughout the process. More

by darrell_alderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Oct 09, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 02, 2023

Absolutely the worst dealership I've ever had the displeasure of dealing with. We received a call from Mercedez Benz stating our Freightliner Sprinter van needed an emission modification. Mercedez More

by ghunt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrel
Oct 04, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Wesley Chapel. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 200-7788 to discuss what we can do to help.

September 29, 2023

Always glad to have Mike take care of my car. He is extremely attentive as he isolates the actual issue. More

by asulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitchm
Oct 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. If you ever need help, just give us a call. Happy motoring!