Mercedes-Benz of Wesley Chapel - Service Center

I had an unexpected repair come up on a Saturday morning, and was scheduled to travel out of town later that day. I called the service department of MB of Wesley Chapel, and Austin (service advisor) was able and was scheduled to travel out of town later that day. I called the service department of MB of Wesley Chapel, and Austin (service advisor) was able to secure an appointment that morning. Once I arrived, I was treated exceptional, and my issue was resolved shortly after. I will continue to take my car to Austin, and the folks at MB of Wesley Chapel. More

Service advisor explained all services needed and was very professional. Service was done on time. very professional. Service was done on time. More

Very kind and impressionable staff! Felt very cared for, looking forward to our next service visit! Felt very cared for, looking forward to our next service visit! More

Very happy with the service appointment. Everything was explained and our service advisor,Lindsey, was excellent as usual. I highly recommend this dealership and service dept. Everything was explained and our service advisor,Lindsey, was excellent as usual. I highly recommend this dealership and service dept. More

I went to the dealer for a multipoint inspection,and it took them 10 hr to check 4 tires and replace 2 of them,and still didn’t fix them.The service manager has to come out of his office to be able to get took them 10 hr to check 4 tires and replace 2 of them,and still didn’t fix them.The service manager has to come out of his office to be able to get my car fix and leave after a 10 hours of waiting. Terrible work professionalism and time management. More

Fast and reliable service. They were very helpful and patient with me. 10/10 would recommend They were very helpful and patient with me. 10/10 would recommend More

Very good service. Everything was explained well and also provided car wash inside and outside. Everything was explained well and also provided car wash inside and outside. More

Very efficient process! Friendly staff. In and out quickly. Matthew was very knowledgeable and courteous. Friendly staff. In and out quickly. Matthew was very knowledgeable and courteous. More

I was greeting when I arrived at the dealership and my service advisor Darrell Williams sat down and explained everything to me service advisor Darrell Williams sat down and explained everything to me More

Flexible and courteous. I didn’t have to wait long and they they keep me updated the whole time I was there. I didn’t have to wait long and they they keep me updated the whole time I was there. More