Mercedes-Benz of Wesley Chapel - Service Center

Dealership is clean friendly and accommodating. Attended very quickly when we stopped in with concerns.Darryl was very helpful. Attended very quickly when we stopped in with concerns.Darryl was very helpful. More

All were very respectful and accurate with their findings. Repair done in a timely fashion. findings. Repair done in a timely fashion. More

Outstanding Service Team. They resolved a very complicated issue quickly. Matt kept me up to date every step of the way They resolved a very complicated issue quickly. Matt kept me up to date every step of the way More

From the time i got to my appointment,Austin was owesome to keep me updated on what is coming on next,great guy. to keep me updated on what is coming on next,great guy. More

Very pleased with attention to detail concerning my 20,000 mile checkup. Mike Nankovitch kept me informed as to what was happening even telling me about the nail in my right rear tire that was causing 20,000 mile checkup. Mike Nankovitch kept me informed as to what was happening even telling me about the nail in my right rear tire that was causing loss of tire pressure. The tire was replaced since the nail was in the shoulder of the tire making it impossible to repair. Overall, I was very satisfed with their work and, as usual, they washed and cleaned my Mercedes when they were done. That is a real gift as far as I'm concerned! More

Had a service appointment on 05/12/23 with Matthew which is a great advisor. The fact I slipped and fell in the facility don’t sit right with me. When I begin to sit in the chair at Matthew desk to discuss is a great advisor. The fact I slipped and fell in the facility don’t sit right with me. When I begin to sit in the chair at Matthew desk to discuss what services I’ll be receiving I fell back do the “new chairs” with wheels on them. The floors they have don’t require rolling chairs. I feel like I should’ve been offered a discounted service or even the $100 gas card they’re offering More

Another day of awesome by Bryan Fernandez at Wesley Chapel Mercedes. He and the team are awesome! Chapel Mercedes. He and the team are awesome! More

Austin was great in communication with us on trying to get our A/C fixed. The online appointment time scheduling is great. Thanks get our A/C fixed. The online appointment time scheduling is great. Thanks More

Darrell in the service department was very helpful. Went over exactly what needed to be done for my service appointment. Went over exactly what needed to be done for my service appointment. More

I've been getting my Benz serviced at this dealership for approximately 4 yrs now, my service advisor, Susan is the absolute best. Susan is always professional, knowledgable + quick to help out with any issu approximately 4 yrs now, my service advisor, Susan is the absolute best. Susan is always professional, knowledgable + quick to help out with any issues I have. More