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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,334 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,334 Reviews of Mercedes-Benz of West Covina

May 16, 2025

Stay away from this place. The service was awful. For starters I was very much pressured into buying the car even know I wanted to sleep on it for a night. I do not blame the s More

by soundmandaved
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Paez, Todd Kazariane, Mario Eshak, Jake Saleh, Deven Pierni, Gaby Serrano
January 05, 2025

Very rude staff, I am disappointed Mercedes-Benz would have this going on. They are not doing their jobs properly. More

by Kareem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shadi Darwich
December 03, 2024

I recently purchased a 2022 preowned EQS. My sales rep was Ali Abbou. From my very first interaction, Ali was great and ready to give me his utmost attention. He followed through on every pro More

by ofrusina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Abbou
December 02, 2024

Eileen was very professional and helpful. Good follow up to my initial inquiry which ultimately led to the sale of the car. More

by Conserhouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eileen Valencia
November 13, 2024

If I could rate 0 stars I would. Todd is rude and arrogant. I will go to Anaheim to buy my next MBZ. This guys is a lying greaseball. More

by markcel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Kazariane
November 08, 2024

They marked the car had a full tank of gas and I told him that is not correct it was almost 3/4 gas. I took a picture of it when I left and return the car with the same gas amount. They charged me ~35 for More

by emaildennistruong
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
October 19, 2024

Mercedes-Benz of West Covina is a VERY VERY bad company. We took our car to be repaired at Mercedes-Benz of West Covina because the computer engine light was on. Once this light was on, the vehicle immed More

by kili13go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
james hou
October 11, 2024

I recently had a deeply frustrating experience at this dealership that I feel compelled to share. After moving to California, I signed a contract last Sunday, full cash in hand, excited to finally have my More

by Shahram
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Zariab
August 09, 2024

Today I got my awesome Mercedes Benz C300, and I am very excited and happy. Special thanks to my amazing dealer Christopher Lam and the whole team who put me in this nice car. Christopher is super professio More

by David Manoukian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane, Christopher Lam, Mario Eshak
August 04, 2024

First and foremost I really recommend West Covina Mercedes they are really great and generous people that work there, got attended with greatness especially from Eileen Valencia She was great and More

by mando1122.aa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eileen Valencia and Alec and manager Allen , Jason Paez, Todd Kazariane, Eileen Valencia
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