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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,334 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,334 Reviews of Mercedes-Benz of West Covina

October 07, 2023

Provide very good customer service and help me get my car for 7 years warranty. More

by LILLYHSU5858
Recommend Dealer
Yes
Employees Worked With
Mathew Wang
October 07, 2023

Raid was very attentive and helpful with my car issues . I was very satisfied with my service More

by ESTHERCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raid S
October 07, 2023

One of the worst service advisors. Poor communication, service, and responses to questions and requests for call back. More

by RYAN.YAMAZAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Salazar
October 07, 2023

Great experience, Eric Yang was very helpful and he definitely meet my expectations on working out a good deal on my transaction. More

by HELENRODRIGUEZ81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Yang
October 07, 2023

Excellent service they go above and beyond in making sure the client is completely satisfied. More

by LAVALOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane
October 06, 2023

Matthew Wang my service rep was great. he was very communicative and very honest with repairs More

by adeguzman69610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wang
October 06, 2023

Nice Services . . Great Feedback..Prompt Responses.. Good Facilities. Provide video for services which makes me know exactly what the car is happening More

by EITHINZARKYAW.USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demora : Customer Solution , Jason Paez, Todd Kazariane, Alan Aguilar
October 06, 2023

John Chow provides prompt and efficient service. He goes the extra mile to ensure your vehicle is returned in excellent condition. Highly recommended for his timely assistance and expertise! More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
October 06, 2023

Richard Airada was great fast and efficient the customer service was spectacular everyone so attentive loved will definitely be back for all my services More

by CORTEZMAYRA_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard airada
October 06, 2023

All the issues from the recall and additional check ups and repairs were completed within two days. Specially thanks to Matthew Wang's assistance with mandarin. He also pinpointed the potential oil seeping More

by 4JERRYTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wang
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